Sales Supervisor - Telesales supervises and coordinates the daily activities of telesales representatives engaged in promoting and selling a product by phone, typically by using a pre-established sales script. Develops and manages sales assignments, trains sales staff, and tracks sales team progress towards meeting quotas. Being a Sales Supervisor - Telesales recommends changes to current sales techniques or procedures based on individual and team performance. May require an associate degree. Additionally, Sales Supervisor - Telesales typically reports to a manager. The Sales Supervisor - Telesales supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Sales Supervisor - Telesales typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.