Also referred to as: Chief Customer Success Executive, Top Customer Success Executive, Top Global Accounts Executive, Vice President of Account Management
Requirements and Responsibilities

SVP of Account Management leads the overall account management strategy for an organization. Establishes and oversees an organization's account management policies, objectives, and initiatives. Being an SVP of Account Management creates short and long-term strategies for building client relationships, generating new business, and driving revenue growth. Plans client retention strategies and account strategies that increase revenue. Additionally, SVP of Account Management builds cross-functional relationships with organizational stakeholders to understand products, customers, and industry. Ensures products and services consistently meet client needs. Requires a bachelor's degree. Typically reports to top management. The SVP of Account Management manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head.

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