Academic Support Coordinator jobs in Long Beach, CA

Job Summary

Under the direction of the Assistant Registrar, this position will coordinate and perform a variety of administrative and technical duties in support of the daily operations of the Academic Scheduling Unit. Responsibilities include monitoring class scheduling by assisting campus partners with general operating procedures for class scheduling. This position will ensure proper use of tools such as Ad Astra by conducting class schedule building training for staff throughout campus. As a member of the Academic Scheduling Unit, this position will work collaboratively to update and maintain the course catalog and help to troubleshoot issues that arise. Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

Key Responsibilities

• Coordinate class schedule development and maintenance activity- Assist campus regarding general operating procedures for class scheduling.
• Update and maintain course catalog data, including requisites- Enter course change certifications and resolve questions/problems with Curriculum Office.
• Work with Ad Astra program for classroom scheduling- Assist campus departments with assignment of classrooms using optimizer tool.
• Coordinate processing and assignment of rooms for special events & maintenance- Responsibility for assignment of rooms for activities, testing and special events.
• Support Student Records programs and activities, other duties as assigned- Work with Sr. Associate Registrar and Assistant Registrar to organize workload and other priorities for Academic Scheduling unit and Student Records department as a whole.

Knowledge Skills and Abilities

Ability to analyze and implement changes in response to academic needs, and ensure efficiency and accuracy in implementing those changes, such as curriculum updates, requisite building and class scheduling processes. Ability to take appropriate initiative and to independently plan. organize, and coordinate multiple complex tasks and projects with accuracy and attention to detail under tight deadlines. Excellent customer service skills and ability to establish and maintain cooperative working relationships with an ethnically and culturally diverse population. Proven ability to analyze and evaluate customer needs and make recommendations for appropriate and responsive action. Ability to work well in a team environment with an emphasis on maintaining excellent working relationships, flexibility, and a willingness to be proactively involved in department initiatives.

Proven ability to develop, organize and communicate complex information in both oral and written form. Possess skills to conduct training sessions. Experience in higher education setting and knowledge of course and events scheduling preferred. Ability to use software tools including Word and Excel. Experience with a Student Information System.Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor. Ensures quality, usability and integrity of system data by working within approved processes and testing procedures.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to four years of administrative support experience required.
• Two years plus degree preferred.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

Enrollment Services Student Records

Classification

Administrative Support Coordinator I

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Hiring Range: The hiring range for this position is $3,680 - $4,000 per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,680 - $5,783 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.