Account Executive, Sr. develops relationships with larger and more complex clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Executive, Sr. drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Executive, Sr. maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a manager. The Account Executive, Sr. work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be an Account Executive, Sr. typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
Position Summary
The Senior Commercial Account Executive position is a consultative outside sales position within the Armstrong Business Division. The individual will be responsible for selling commercial level telecommunication products and services including: Advanced Voice, UCaaS, Fiber based Dedicated Internet and Metro Ethernet and additional services as assigned within a defined geographic area
What Is In It For you:
Competitive salary and incentive plan
Opportunity for advancement
Attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hire
Free Company services such as Internet, video, and telephone. What’s even better is you can enjoy discounted services from our affiliate companies!
Paid time off & holidays
What You'll Be Doing:
Conduct proactive consultative selling of Armstrong Business Division services to small and mid-sized business customers.
Self-generate new leads by proactively contacting potential customers by means of cold call, premise visits, networking, telephone contacting and attending industry events.
Contractual renewals of existing enterprise customers, including retention responsibilities
Expert competitive intelligence within your assigned territories
Responsible for forecasting and achieving monthly sales and revenue quota.
Understands the communication needs of small and mid-sized business customers and design a solution through customer needs analysis
Accountable for follow-up, preparing sale proposals, client presentations, completing all required paperwork in its entirety and seeing the sale through the execution of the agreement.
Accountable for developing and maintaining positive client relationships and client retention
Ability to work with other operational departments
Maintains all sales databases necessary to report client information and sales activity
Monitor competitive activity and market conditions and provide timely feedback and suggestions to management regarding the competitive market place
Adhere to all company standards and business professionalism
Some travel will be required
What You Need:
Bachelor’s degree or equivalent experience preferred
4 years of business-to-business outside sales, selling telecommunication or technical related products and/or services is preferred
Must have effective relationship management and negotiation skills
Capable of dealing with change in a fast-paced environment
Advanced problem-solving skills
Must have the strong ability to proactively generated leads
Requires efficient, knowledgeable, confident decision making, within required deadlines
The ability to thrive in a team environment
A dedicated work ethic and a winning attitude
Must have a reliable vehicle and a valid driver’s license
Who We Are:
Armstrong Utilities, Inc. connected our first cable television customers in 1963, in Butler, Pennsylvania. Since that time, we have continued to keep pace with the technological advancements of this ever-changing industry. Our first customers received nine channels. Today, Armstrong offers consumers hundreds of viewing options, High Speed Internet service, telephone service and a variety of business products, all over our state-of-the-art broadband network.
Throughout our more than 50 years in cable television, Armstrong has been a leader in innovation. Using fiber optics and advanced technology, our networks are designed to provide leading-edge services and high reliability. Armstrong has always relied on the great people who work for us. Nationally recognized for customer service excellence, their dedication to the customer has kept us a leader in the industry.
Armstrong is an Equal Opportunity Employer.
Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Armstrong is an Equal Opportunity Employer.
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