Account Management Director jobs in Austin, TX

Account Manager

We are currently seeking a highly motivated and dynamic individual to join our team as an Account Manager. The successful candidate will be responsible for managing multiple accounts, identifying new business opportunities, and driving incremental sales growth.

 Responsibilities:

• Manage day-to-day operations for several different types of accounts
• Identify and pursue new business opportunities within entire client organization
• Develop and maintain strong relationships with clients
• Drive incremental sales growth through upselling and cross-selling
• Collaborate with internal teams, this includes all divisions to deliver on client expectations
• Track and report on account performance and progress
• Identify and resolve account issues and challenges
• Ensure seasonal plans meet business objectives & analyze business with planning team to maximize sales growth opportunities.

 Requirements:

•  Bachelor's degree in business, marketing, or a related field
• 3 years of experience in account management or business development
• Proven track record of driving sales growth and managing multiple accounts
• Tenacious, resilient, persuasive, and can take initiative.   Display a positive attitude and a willingness to learn 
• Self-motivator, quick study, works hard independently, does not need constant direction; takes action and runs business.
• Strong oral and written communication skills, follow-up/organization skills, problem solving, analysis, and presentation skills are paramount to success in this position
• Excellent project management and organizational skills
• Proficiency in Microsoft Office Suite (particularly Excel & PowerPoint)
• Must live in Austin, Texas

If you are a self-starter who is passionate about driving business growth and providing exceptional customer service, we want to hear from you. Please submit your resume and cover letter for consideration.

Key Responsibilities:

• Sales and Revenue Growth: Account Managers are tasked with identifying opportunities to maximize revenue from client accounts. This includes actively seeking out possibilities for upselling additional products and services within the Marco Group's portfolio.
• Contract and Agreement Management: Account Managers assume a leadership role in overseeing all facets of client contracts, including negotiations approved by our accounting team and pricing discussions. This involves maintaining regular communication with clients to ensure their needs are met and that their agreements remain aligned with their evolving requirements, all while safeguarding our financial success.
• Proactive Client Communication: Maintaining open lines of communication with clients is crucial. Account Managers keep clients informed about the latest products, services, or offerings that could add value to their businesses. Regular updates and proactive outreach ensure clients remain engaged and informed.
• Renewal Strategy: Smooth contract renewals are vital for client retention. Account Managers work diligently to facilitate seamless renewals, which often include yearly touch base meetings to discuss pricing adjustments, contract extensions, and any modifications required to meet changing client needs.
• Performance Monitoring: Account Managers continuously monitor the sales performance and account health of their portfolio. Collaborating closely with the Client Services team, they ensure that any issues are promptly addressed, and opportunities for improvement are identified and acted upon.
• Collaboration with Client Services: A strong partnership with the Client Services team is essential. Account Managers work hand-in-hand with the Client Services team to guarantee that clients receive exceptional support and service, and that client feedback is incorporated into account strategies.