Account Management Director jobs in Mesa, AZ
Account Management Director manages and develops sales plans for a team of account managers. Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Being an Account Management Director ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. Additionally, Account Management Director sets sales targets and quotas and makes recommendations for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a director. The Account Management Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Account Management Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Account Management Director jobs
Director of Account Management
- RateLinx
-
Scottsdale, AZ
FULL_TIME
-
Director of Account ManagementSalary Range: $110k - $130k
Who We Are
RateLinx is an industry-leading logistics and transportation SaaS provider. Our industry-leading application provides customers with TMS, real-time visibility, and freight audit & payment solutions. We help our customers lower costs, improve service, and optimize their transportation operations on a single platform. As our customers’ technology provider, we collaborate to help shippers diagnose problems in their logistics and supply chain networks, develop data-validated solutions, and deploy new solutions easily and confidently. To help to deliver value to our customers, we need great people. Our team lives our foundational values everyday by being responsive, reliable, knowledgeable & confident, innovative, nimble, and collaborative. If you think you are a match, you need only apply.What You Will Do
The Account Management team is responsible for day-to-day customer service and technology support management of our clients. As Director of Account Management, you are responsible for creating a vision and framework within the rest of the team operates to accomplish our organizational goals – and then supporting the team and holding them accountable to that methodology. You will own the customer experience and ensure that every client receives the “white-glove” level of service that they deserve.Success in this role is measured by positive customer feedback, retention of clients, responsiveness and completion of client requests within SLA guidelines, and additional revenue generated from existing clients.You will drive results by:- Setting and managing universal team goals and expectations.
- Checking in and holding team members accountable for agreed upon metrics.
- Developing and documenting Standard Operating Procedures (SOPs) to ensure every client receives the same level of care.
- Ensuring the customers are maximizing the value of the RateLinx SaaS solution.
- Maintaining a reliable, trusting relationship with the customers.
- Being accountable that support issues and system enhancements are resolved completely, accurately, and within SLA guidelines.
You will support the team by:- Acting as the primary leadership point of contact for the Account Management team.
- Becoming proficient in the functionality and capabilities of the RateLinx software.
- Managing customer issues with RateLinx’s internal teams to ensure issue resolution.
- Troubleshooting technical issues with the team and escalating items as needed.
- Providing responsive feedback and coaching to team members continuously.
Who You Are
- You have experience leading a customer support team.
- You lead from the front-line.
- You can sift through the noise to pick out what truly matters.
- You have a passion for helping people – both internal and external.
- You are skilled at de-escalation and finding creative solutions.
- You understand how SaaS works to exceed customers’ expectations.
- You are intelligent and curious about systems that are not working.
- You take responsibility for self-learning, seeking feedback on performance.
- You are tech-savvy.
- You work until things get done.
- You have experience in the logistics and transportation industry.
Why Work for RateLinx
- In-office position that has views of the mountains.
- Flexible schedule and remote work opportunities.
- Friendly, professional, and collaborative workplace.
- Business casual dress code.
- PTO eligible immediately upon hire.
- Medical, Vision and Dental Insurance (RateLinx pays 80% of the premium).
- Employer-Paid Life and Disability Insurance.
- Voluntary Life Insurance and Pet Insurance available at a group rate.
- Flexible Spending Account (FSA).
- 401(k) employer match.
We make a difference in our customers’ business. We collaborate with our customers to save them money and make their transportation process more efficient. We work as a team to get it done. We are growing and need highflyers that want to provide excellent customer support and have a blast doing it! Joining RateLinx today is an exciting time to make a move!How to Apply
Are you ready to make a difference? Apply online at https://www.ratelinx.com/careers/To learn more about us, visit https://www.ratelinx.com/about/ - 13 Days Ago
Director, Credit and Operations Risk Management
- Soaren Management
-
Scottsdale, AZ
FULL_TIME
- About Soaren ManagementSoaren Management provides customer-centric alternative lending solutions in consumer markets via proprietary underwriting and loan management systems. With multiple verticals i...
- 28 Days Ago
Account Director
- ABM US
-
Mesa, AZ
FULL_TIME
- Pay: $110,000 - $145,000The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic loca...
- 4 Days Ago
Account Executive
- Cash Flow Management
-
Gilbert, AZ
OTHER
- Do you have what it takes to work for a leading fintech transformation provider? Kinective is an innovative software and technology company that is transforming how technology is utilized in the banki...
- 20 Days Ago
Manager of Account Management
- Stealth Partner Group, LLC
-
Scottsdale, AZ
FULL_TIME
- Join Our Team as a Manager of Account Management at Stealth Partner Group, an Amwins Group Company! Are you an ambitious leader ready to play a crucial role in the growth and success of our organizati...
- 10 Days Ago
Sports-Minded Account Management
- Connect AZ
-
Gilbert, AZ
FULL_TIME
- Here at Connect AZ, we are deeply committed to making a positive impact that extends beyond our office walls. In order to do so, we first start with aligning our mission with the clients we select to ...
- 1 Day Ago
Filters
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Account Management Director jobs found in Mesa, AZ area
Account Coordinator
- Creative Circle
-
Gilbert, AZ
- Our agency client is hiring for an Account Coordinator to join their team full time! This will be onsite, M-F. You must ...
- 4/19/2024 12:00:00 AM
Account Director
- Creative Circle
-
Gilbert, AZ
- Our agency client is hiring for an Account Director to join their growing team! This will be onsite, M-F. You must have ...
- 4/19/2024 12:00:00 AM
Director of Sales - Fairfield Inn & Suites, Chandler AZ
- Palette Hotels
-
Phoenix, AZ
- Position: Director of Sales Job Description: The Director of Sales is responsible for all sales efforts and supports rev...
- 4/19/2024 12:00:00 AM
Account Manager
- Loadsmith
-
Phoenix, AZ
- Account Manager Loadsmith is a growing company with a presence nationwide. We are a forward-thinking 3PL with a technolo...
- 4/19/2024 12:00:00 AM
Director of Business Development, Builder
- Zonda
-
Phoenix, AZ
- Director of Business Development |Builder Sales Team Phoenix, Remote | Full Time Zonda (formerly Hanley Wood | Meyers Re...
- 4/19/2024 12:00:00 AM
District Store Manager
- Everything But Water
-
- Position Location: Remote - Georgia District Sales Managers MUST live in the Atlanta market. District Sales Managers are...
- 4/18/2024 12:00:00 AM
Sales Manager
- Xponential Fitness
-
Scottsdale, AZ
- CycleBar is seeking a Sales Manager for our state-of-the-art location in McCormick Ranch. Our General Managers are passi...
- 4/16/2024 12:00:00 AM
REGIONAL SALES DIRECTOR - Remote
- StateServ
-
Mesa, AZ
- StateServ Medical provides industry-leading DME management solutions that simplify administration to boost operational e...
- 4/15/2024 12:00:00 AM
About Mesa, Arizona
Mesa (/ˈmeɪsə/ MAY-sə) is a city in Maricopa County, in the U.S. state of Arizona. It is a suburb located about 20 miles (32 km) east of Phoenix in the East Valley section of the Phoenix Metropolitan Area. It is bordered by Tempe on the west, the Salt River Pima-Maricopa Indian Community on the north, Chandler and Gilbert on the south along with Queen Creek, and Apache Junction on the east.
Mesa is the largest suburban city by population in the United States, the third-largest city in Arizona after Phoenix and Tucson, and the 36th-largest city overall in the US. The city is home to 496,401 pe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Management Director jobs
$163,914 to $241,958
Mesa, Arizona area prices
were up 2.2% from a year ago
were up 2.2% from a year ago
What does an Account Management Director do?
Account Management Director in Frankfort, KY
The traditional approach to managing a group of account managers includes a lot of communication between team members.
December 28, 2019
Account Management Director in Lancaster, PA
Are you working as a Director Of Account Management? Help us rate Director Of Account Management as a Career.
December 20, 2019
Account Management Director in New Haven, CT
A key part of your account management process must be establishing performance targets and metrics for each customer.
December 19, 2019