Account Management Director jobs in New York, NY

Account Management Director manages and develops sales plans for a team of account managers. Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Being an Account Management Director ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. Additionally, Account Management Director sets sales targets and quotas and makes recommendations for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a director. The Account Management Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Account Management Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Director, Technical Account Management
  • Kastle Systems
  • New York, NY FULL_TIME
  • Overview:
    Join the leader in providing smarter solutions for a safer world.

    The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

    Kastle is seeking a Technical Director of Account Management who will be the single point of contact and relationship owner for our largest customers in New York City, ensuring complex technical solutions are delivered, issues are resolved in timely manner, SLAs are met and all stakeholders at the client level are delighted with their customer experience. The Director will be responsible for implementing scale processes and strong communication protocols to automate relationship management. They will build networks with internal corporate teams (Chief Technology Officer, Chief Product Officer, Client Success Team, etc.) and local teams (Project Managers, Client Success Reps, Installation and Service Managers, Technical SMEs, etc) to identify and bring together the right teams to solve problems and bring solutions to clients. Initially manages one direct report.

    In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.). We are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices!
    Responsibilities:
    • Own change management for clients/customers as single point of contact for all projects, implementations, execution of services and issue resolution.
    • Advise customers on strategy, services and design roadmaps for rapid delivery of solutions at scale to improve business outcomes.
    • Manage cross functional teams in a matrixed environment and partner with internal teams to bring solutions to our customers.
    • Consult organizations with large-scale transformations and implementations including the design and delivery of solutions in functional and complex technical settings.
    • Guide the customer journey by partnering with Kastle product management, client success and installation teams as well as project managers and IT solution teams.
    Qualifications:
    • 7-10 years experience working in a technical solution selling company (selling to enterprise fortune 500 clients) that offers professional services.
    • Client facing role; must have exemplary communication, presentation, negotiating and problem solving skills
    • Implemented change management process for customers as part of technology solution delivery and support
    • Strong technical background; understanding of engineering concepts.
    • Adept problem solver and strong execution skills.
    • Project Management skills/experience preferred.
    • Prior experience in a business development role is preferred.
    • Ability to travel into NYC office 2-4 days a week and visit clients in NYC area.
    • Experience managing teams both direct and indirect and owning teams’ performance management.
    • Superior organizational skills and ability to operate at scale.
    • Analytical
    • Attention to detail
    Other Eligibility Requirements:
    • Must be able to meet and maintain various certifications, licenses and/or registrations, in accordance with applicable state laws and as required by the electronic security regulations in the state (s) worked.
    • Must be willing to participate in and pass the company’s pre-employment screening process including a background investigation and drug screening.
    • Must continue to maintain a safe driving record and valid driver’s license to fulfill the travel requirements of this position.
    Equal Opportunity Statement:
    At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
  • 5 Days Ago

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Director of Account Management
  • Propel
  • Brooklyn, NY FULL_TIME
  • We believe that Americans with limited income deserve modern, respectful, and effective experiences around their government benefits and money. Unfortunately, the status quo often fails to treat them ...
  • 7 Days Ago

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Director Account Management
  • Balance
  • New York, NY FULL_TIME
  • Who we are: Balance is the leading B2B checkout experience for sellers looking to build a self-serve digital/eCom experience. We’re located in NY, with offices around the world and are backed by world...
  • 1 Month Ago

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Director, Account Management
  • Vimeo
  • New York, NY FULL_TIME
  • As Vimeo’s Director of Account Management you will lead a team of sales professionals drive expansion within our existing account base. You and your team will be responsible for developing, driving, c...
  • 1 Month Ago

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Account Director (Digital/ Social)
  • Excel Sports Management
  • New York, NY FULL_TIME
  • Overview: Game Seven, an Excel Sports Management company, is a full-service creative, experiential, and digital agency that lives for sport and culture. From the biggest moments to the smallest detail...
  • 1 Month Ago

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Inventory Clerk
  • Partnership Account: Corporate Management Group
  • New York, NY TEMPORARY,FULL_TIME
  • Steel Toes/Composite Shoes Required 6 Month Assignment Position Summary This function serves as on-site labor in the logistics area of the storeroom, including receiving, stocking, issuing, inventory ...
  • Just Posted

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0 Account Management Director jobs found in New York, NY area

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Sr. Project Manager, Project & Development Services
  • Cushman & Wakefield
  • New York, NY
  • Job Title Sr. Project Manager, Project & Development Services Job Description Summary The Senior Project Manager provide...
  • 4/24/2024 12:00:00 AM

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Lead Client Support Specialist
  • Markit Ltd
  • New York, NY
  • Lead Client Support Specialist in US Remote - NY **Lead Client Support Specialist** We are seeking a Lead Client Support...
  • 4/23/2024 12:00:00 AM

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Account Management - Full Time
  • Synergy Management
  • New York, NY
  • The Account Managers role is crucial to developing and executing sales and marketing strategies for our firms key accoun...
  • 4/22/2024 12:00:00 AM

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Director/Account Manager - Client Partner, Analytics Consulting
  • Tiger Analytics
  • Jersey City, NJ
  • Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 500 c...
  • 4/21/2024 12:00:00 AM

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Director/Account Manager - Client Partner, Analytics Consulting
  • Tiger Analytics
  • Jersey City, NJ
  • Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 500 c...
  • 4/21/2024 12:00:00 AM

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MANAGER SUPERVISOR APARTMENT
  • Good Feelings Nyc Inc
  • New York, NY
  • Job Description Job Description To coordinate the human team, as well as the resources available to optimize the service...
  • 4/21/2024 12:00:00 AM

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Director, Account Management (Fintech)
  • Fitch Group
  • New York, NY
  • Director, Account Management CreditSights North American Account Management Team is currently seeking a Director of Acco...
  • 4/21/2024 12:00:00 AM

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Director, Account Management, Digital Partnerships
  • Mastercard, Inc.
  • New York, NY
  • Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making tran...
  • 4/21/2024 12:00:00 AM

The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estimated 2017 population of 8,622,698 distributed over a land area of about 302.6 square miles (784 km2), New York is also the most densely populated major city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, the largest metropolitan area in the world by urban landmass and one of the world's most populous megacities, with an estimated 20,320,876 people in its 2017 M...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Management Director jobs
$193,777 to $286,040
New York, New York area prices
were up 1.6% from a year ago

Account Management Director in Frankfort, KY
The traditional approach to managing a group of account managers includes a lot of communication between team members.
December 28, 2019
Account Management Director in Lancaster, PA
Are you working as a Director Of Account Management? Help us rate Director Of Account Management as a Career.
December 20, 2019
Account Management Director in New Haven, CT
A key part of your account management process must be establishing performance targets and metrics for each customer.
December 19, 2019