Account Management Manager jobs in New Mexico

Account Management Manager manages and develops sales plans for a team of account managers. Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Being an Account Management Manager ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. Additionally, Account Management Manager may set sales targets or quotas. May make suggestions for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a director. The Account Management Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Account Management Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Account Manager
  • Green Summit Landscape Management
  • Albuquerque, NM FULL_TIME
  • Position: Account Manager

    Pay: /- $50,000.00 DOE

    Up to an average yearly compensation of $75,544.00 including benefits package.

    Benefits:

    • Take home vehicle that allows for personal use with a gas card.
    • Commission pay on top of base salary.
    • $50/monthly cell phone reimbursement.
    • Discretionary Paid Time Off.
    • Paid Holidays.
    • Medical, dental, and vision insurance plans with employer contribution.

    Summary: An Account Manager for Green Summit Landscape Management manages the customer relationship through exceptional communication and follow up. This is achieved through adhering to customer service best practices which includes providing solutions to customer’s problems through irrigation and enhancement sales.

    Reports to: Customer Service Director

    Account Manager Responsibilities:

    1. Manages a Book of Business by proactively establishing a working and professional relationship with each client (point of contact and other key relationships). When there is a change in customer (i.e. change in Property Manager, Owner etc.) the Account Manager promptly meets the new Point of Contact and establishes the relationship by bringing to their attention current issues/needs and informs them of relevant property history.

    2. Proactively manages the client’s needs and expectations by offering landscape industry solutions to help maintain property values. Monitors the customer’s properties and brings to their attention any enhancement opportunity, pest disease or nutrient deficiency in plants and trees, and irrigation leaks or upgrades to the irrigation system.

    3. Achieves Enhancement Sales by providing proposals/bids proactively and by-request from the customer. Enhancement Sales Goal is set based on Book of Business. A monthly commission for enhancement sales is provided (see Account Manager Compensation Plan).

    4. Using the Green Summit Estimator, performs estimating as required for enhancement proposals/bids.

    5. Creates Work Order tickets for irrigation repairs, clean ups, and spray.

    6. Responds to customer request via email, text, or phone call (i.e. irrigation leaks and other needs as required). Determines customer’s ideal form of communication and uses it as required.

    7. Meets face to face with customers onsite or at their office on a regular basis to maintain customer interaction. Stops in or calls ahead as directed by the customer.

    8. Attends customer meetings when needed. (i.e. Board of Director meetings etc.) These meetings could occasionally be scheduled after-hours or weekends.

    9. Attends the daily huddle meeting with the operations team to ensure communication of daily activities.

    10. Attends weekly Enhancement Scheduling and Sales meeting. Reports any new sales updates at this meeting and ensures that sold enhancements are added to the production schedule.

    11. Meets with Field Operation Managers on sites when needed to ensure customers expectations are being met. Meets the Maintenance Crew on site during weekly service, if needed. It is the Account Manager’s responsibility to bring to the attention of the operations team the expectations of the customer. Invites FOM to customer meetings when needed.

    12. Sends annual proposals/letters such as Bagworm Letters, Annual Flower/Color estimates, and Snow & Ice Service Agreements and Snow & Ice Specification Checklists. Others as required.

    13. Sends annual landscape budgets to customers prior to “budgeting season.” Usually starts around August each year.

    14. Sends annual contract renewals 30-45 days before the contract renewal date. Discusses the potential contract increase with the customer approximately 60 days before the renewal. This can be face to face or by phone conversation.

    15. Performs snow and ice watch duty in order to provide information for the operations team to mobilize appropriately for Snow and Ice services. Monitors winter weather/snowstorms by weather apps or local weather stations. When there is a high percentage of snow fall, drives a designated route to selected properties to provide snow accumulation amounts to the operations team. Due to the timing of snowstorms this usually occurs during evening, late night, and/or early mornings. Responds to customer’s snow related questions and/or concerns during a snow event.

    Competencies:

    1. Demonstrates professional appearance and hygiene.

    2. Excellent oral and written communication skills.

    3. Responsive to customer and colleague needs, including being tactful, respectful and considerate of others regardless of their status.

    4. Manages difficult customer situations in a professional manner.

    5. Exhibits sound and accurate judgment

    6. Demonstrates flexibility and the ability to quickly adapt to change in the work environment.

    7. Demonstrates accuracy and thoroughness and monitors work to ensure quality.

    8. Responds to management direction, follows instructions and completes work in a timely manner.

    9. Takes personal responsibility for own actions, keeping commitments and asking for and offering help when needed.

    10. Observes safety and security procedures and reports any potentially unsafe conditions.

    11. Is consistently at work and on time and ensures work responsibilities are covered when absent.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education: 4-year College degree or equivalent is preferred but not required. Preferably a Business and/or Landscape Management Degree.

    Computer Skills: Proficient in Windows 10 and earlier editions and latest editions in Microsoft Office applications; typing speed a minimum 65 wpm.

    Physical Demands:

    While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear and frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 35 pounds. The employee is regularly required to stand and walk.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

    Work Environment:

    The work environment is a professional office setting. Often times will be working alone and therefore required to be self-motivated and self-starting to accomplish the job duties and responsibilities.

    Any offer of employment is contingent upon passing a background check.

    Must have a valid driver's license.

    Job Type: Full-time

    Pay: $45,000.00 - $55,000.00 per year

    Benefits:

    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday

    Supplemental pay types:

    • Commission pay

    Experience:

    • landscape management: 1 year (Preferred)
    • Customer service: 3 years (Preferred)

    Work Location: In person

  • 7 Days Ago

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Manager of Case Management
  • Clinical Management Consultants
  • Clovis, NM FULL_TIME
  • An award-winning healthcare organization located in the Texas Panhandle is seeking a RN Manager Care Management. The RN Manager Care Management will join a 500-bed acute care hospital that values its ...
  • 18 Days Ago

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RN - Operating Room Alternative Call Team
  • Presbyterian Healthcare Primary Account
  • Rio Rancho, NM FULL_TIME
  • Join our Operating Room team at Rust Medical Center. We are currently seeking a highly skilled and compassionate Operating Room Nurse to join our Alternative Call Team. This position requires a candid...
  • 10 Days Ago

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RN - PRESNow - ABQ - 24/7 ED/UC Paseo
  • Presbyterian Healthcare Primary Account
  • Albuquerque, NM FULL_TIME
  • Join the team as an RN at PRESNow, a combined 24/7 Urgent and Emergency Care clinic fully equipped with an on-site laboratory, imaging suite with CT scan, X-ray, ultrasound, and EKG. Full time night s...
  • 11 Days Ago

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Systems Integration/Account Management Engineer
  • Contact Government Services, LLC
  • Alburquerque, NM FULL_TIME
  • Systems Integration/ Account Management EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information TechnologyCGS is seeking a Systems Integration/ Account Management Engineer to join our t...
  • 1 Month Ago

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Systems Integration/ Account Management Engineer
  • Contact Government Services, LLC
  • Alburquerque, NM FULL_TIME
  • Systems Integration/ Account Management EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information TechnologyCGS is seeking a Systems Integration/ Account Management Engineer to join our t...
  • 1 Month Ago

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Senior Account Manager (Managed Service Provider - MSP)
  • Nemsys
  • Toledo, OH
  • Job Description Job Description Job Title: Senior Account Manager (Managed Service Provider - MSP) Company: Nemsys Compa...
  • 3/19/2024 12:00:00 AM

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Account Manager Managed Services Provider
  • B&L PC SOLUTIONS INC
  • Hauppauge, NY
  • Job Description Job Description About Us: B&L PC Solutions, Inc is a leading Managed Services Provider (MSP) specializin...
  • 3/19/2024 12:00:00 AM

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Health Information Management Manager
  • Clinical Management Consultants
  • Florence, OR
  • Do you have Health Information Management experience and are looking for the next step in your leadership career? We hav...
  • 3/18/2024 12:00:00 AM

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General Manager (Management)
  • Dunhams Sports
  • Fort Dodge, IA
  • LOVE TO TALK SPORTS? Dunham’s Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 193...
  • 3/18/2024 12:00:00 AM

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Accounting Manager Manager (Hybrid: Work from Home)
  • ASM Global
  • Port Huron, MI
  • POSITION: Accounting Manager DEPARTMENT: Finance REPORTS TO: General Manager FLSA STATUS: Exempt Summary ASM Global - Bl...
  • 3/17/2024 12:00:00 AM

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Hudson Inventory Management Manager
  • Hudson Group
  • Boston, MA
  • Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants o...
  • 3/16/2024 12:00:00 AM

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Operations Manager (Management)
  • RealStreet
  • Santa Fe, NM
  • Since 2001, RealStreet has connected management executives for the construction industry to contractors working on comme...
  • 3/16/2024 12:00:00 AM

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General Manager (Management)
  • Dunhams Sports
  • Shelby, NC
  • LOVE TO TALK SPORTS? Dunham’s Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 193...
  • 3/15/2024 12:00:00 AM

New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Management Manager jobs
$117,422 to $173,449

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