Account Manager develops relationships with smaller to mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Manager drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Manager maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. May support higher-level account managers working with larger accounts. Typically requires a bachelor's degree. Typically reports to a manager. The Account Manager work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Account Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
About Us:
Account Prism is a business transformation firm established in 2013 by a team of experienced operators who have worked in various domains in the US for over 15 years. We offer valuable solutions to organizations seeking to achieve their Revenue and Profitability objectives. We render comprehensive financial and other services including Financial Accounting, Reporting, Controller/CFO services, taxation, medical billing, and AI integration solutions. With a focus on delivering tailored services to meet our clients' unique needs, we prioritize efficiency, accuracy, and compliance in all aspects of our work.
Job Description:
As a Customer success manager at Account Prism, you will play a pivotal role in our team. Your responsibilities will include:
1. Represent Account Prism to our clients in the US
2. Coordinate client deliverables with our offshore team in India who work per EST.
3. Meet our existing clients / prospective clients/ leads either face to face meeting or over zoom
4. Networking with professionals in the industry and actively participating in relevant events to expand our professional connections.
5. Work with our marketing manager in setting up prospective client meetings and closing the deals.
Qualifications:
We are looking for a seasoned Accountant (Preferably a CPA) living around New York City, who can work on a full time / hourly basis and who will be our front face to our clients. Below are the additional requirements:
a. Minimum of 5 years of experience in public accounting or corporate accounting roles.
b. CPA certification is a plus
c. Strong communication, networking, and interpersonal skills.
d. Proven ability to cultivate professional relationships.
e. Excellent at client communication and customer service
To learn more about us please visit our website, www.accountprism.com
Job Types: Full-time, Part-time, Contract, Temporary
Pay: $20.00 - $50.00 per hour
Expected hours: 10 – 40 per week
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Work Location: Remote