Account Manager jobs in Rockford, IL

Account Manager develops relationships with smaller to mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Manager drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Manager maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. May support higher-level account managers working with larger accounts. Typically requires a bachelor's degree. Typically reports to a manager. The Account Manager work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Account Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

Recently Added Account Manager jobs

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Account Manager
  • Premier Rental Purchase of Dixon
  • Dixon, IL FULL_TIME
  • General Purpose:

    Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.

    Essential Duties:
    • Responsible for assisting in the maintenance of company Standards of Operation.
    • Maintain accounts on the assigned route to non-renewed percentages that are at or below the company’s weekly close / open standard. Company standard 8.9% overall credit Friday/Saturday with the standard of 13.9% credit on Thursday.
    • Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise.
    • Collects monies from delivery of merchandise and from collection home visits. Provides security of monies while in the field.
    • Maintains rented or leased units by making minor repairs when necessary or if major repairs are needed make sure unit is returned to our service department for repair. When the unit is repaired return the product to the customer’s residence promptly.
    • Reviews DAP to be sure each item, model, and serial numbers match the Rental (lease) Agreement and the product that is being delivered.
    • Answers the phone by the third ring in a pleasant and professional manner.
    • Returned merchandise, including all remotes, manuals, or other accessories, is returned to store stock.
    • Works to relocate merchandise if the customer should move from their residence without notifying the store. Pulling files and working on information for recovery and /or generating new information.
    • Carefully check rental (lease) returns and promptly refurbish to “like new” condition.
    • Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
    • Handles customer service issues in a professional and timely manner.
    • Maintain the assigned vehicle in proper working condition and appearance.
    • Maintains proper care and security of inventory during transport.
    • Responsible for maintaining corporate accounting processes.
    • Responsible for ensuring accurate financial computer and paper records.
    • Responsible for the growth of customers on a monthly basis.
     
    Other Duties:
    • Responsible for cleanliness of the back room and the assigned company vehicle.
    • Responsible for helping receive new merchandise.
    Additional duties, as time permits include:
    • Take customer order forms for the customers
    • Verify customer order forms
    • Commit to achieving customer and revenue growth
    • Assist in store cleaning
    • Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals.


    Requirements:
    • High school diploma, GED, or equivalent work experience.
    • Must have a valid driver’s license and maintain driving record in compliance with company standards. Must have DOT certification (if required by law in your state).
    • Must have one-year experience in a job requiring customer contact and complete the training program.
    • Must be able to lift and carry loads up to seventy-five (75) pounds.
     
    Required Skills:
    • A degree of precision, accuracy, coordination, and knowledge of operational procedures.
    • Ability to understand oral and written instructions.
    • Ability to read, write and perform arithmetic functions quickly and accurately.
    • Ability to reason and make independent decisions.
    • Ability to learn to manage situations with customers and associates.
    • After training, working knowledge of all products in the inventory.

    Efforts, Demands, and Conditions:

    Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.
    • Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
    • Required to use a hand truck to move merchandise.
    Work is normally performed in the store, in the field, and in customers’ homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions.
    • Attending company or Premier Corp, Training Sessions may be necessary.

    Relationships:

    Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.
  • 15 Days Ago
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F
Account Manager
  • First Onsite - US
  • Freeport, IL FULL_TIME
  • A DAY IN THE LIFE OF AN ACCOUNT MANAGER As an Account Manager, you collaborate with internal and external teams to develop and execute a successful sales strategy that grows a local book of business a...
  • 7 Days Ago
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D
Account Manager
  • Dayton Freight
  • Hampshire, IL FULL_TIME
  • Overview Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensiv...
  • 1 Month Ago
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H
Account Manager
  • Hilti, Inc.
  • Rockford, IL FULL_TIME
  • What's the role? We're looking for account managers from all different backgrounds to join our regional sales team. This is no ordinary sales job, as ours is a uniquely high performing and supportive ...
  • 25 Days Ago
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D
Account Manager
  • Dayton Freight
  • Rockford, IL FULL_TIME
  • Overview Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensiv...
  • 27 Days Ago
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F
Account Manager
  • Foremost Media, Inc
  • Janesville, WI FULL_TIME
  • At Foremost Media, we’ve built our entire business around keeping clients happy. As we continue to grow it remains our top priority. We’re looking for an experienced account manager to act as the prim...
  • 1 Month Ago
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0 Account Manager jobs found in Rockford, IL area

About Rockford, Illinois

Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is the county seat of Winnebago County (a small portion of the city is located in Ogle County). The largest city in Illinois outside of the Chicago metropolitan area, Rockford is the third-largest city in the state and the 171st most populous in the United States According to 2010 U.S. Census Data, the City of Rockford had a population of 152,871, with an outlying metropolitan area population of 348,360. The City of Rockford's population is 147,051...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Manager jobs
$58,364 to $81,264
Rockford, Illinois area prices
were up 1.3% from a year ago
View detail

What does an Account Manager do?

Account Manager in Sarasota, FL
But before you make any rash career decisions, read on to see if you’ve got what it takes—we’re betting you do—and if an account executive job is everything you’re looking for.
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December 03, 2019
Account Manager in Newark, NJ
Junior Account Executives can be asked to perform the role of the chief account executive in their absence.
September 28, 2019