Account Manager develops relationships with smaller to mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Manager drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Manager maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. May support higher-level account managers working with larger accounts. Typically requires a bachelor's degree. Typically reports to a manager. The Account Manager work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Account Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recognized consecutively for the past nine years as one of the Best Places to Work in Vermont, The Richards Group is currently seeking an Account Manager or a Senior Account Manager to join our Personal Lines team in the Manchester Center, VT office. We are looking for a highly motivated individual who has strong interpersonal skills and a desire to cultivate positive relationships and provide exceptional service.
The Account Manager works independently and or collaboratively to manage overall client service and administration throughout the issuance and renewal cycle. This position is a client facing role utilizing professional skills in Personal Property and Casualty insurance to maintain and enhance client relationships while also insuring agency profitability.
The Senior Account Manager is performing at a higher level in regard to customer service and retention. They play a critical role in aiding the department is achieving their goals and objectives.
\nThe Richards Group strives to help all of our employees achieve their professional goals through an inclusive environment that values everyone's contributions, appreciates the diversity of thought, fosters growth, and provides continuous opportunities for development. We offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to our business.
The Richards Group
Please note that The Richards Group participates in E-Verify should you be selected for a role with our company we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about E-Verify please visit E-verify.gov.
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