Account Representative, Sr. - Technology Sales maintains relationships and favorable contacts with current and potential accounts in the high-tech sector. Resolves customer issues/problems. Being an Account Representative, Sr. - Technology Sales requires a bachelor's degree and at least 4 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Additionally, Account Representative, Sr. - Technology Sales relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others. Typically reports to a manager or head of a unit/department. A wide degree of creativity and latitude is expected. (Copyright 2024 Salary.com)
Responsible for retention activities for BCBSM and/or BCN customers generally with 50 to 99 contracts in a group within an assigned geographic area working in close coordination with Client Engagement Manager and Client Operations Managers overseeing the agent relationship(s) associated with those accounts. Retention activities include planning, strategizing, benefit consulting and administration to increase membership as well as required resell activities. Responsibility may include enrolled and prospective customers.
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