Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
This position will be working alongside a producer to service the day to day needs of an existing book of insurance business. The account manager is responsible for making changes to policies, renewing policies, speaking with customers and underwriters daily and quoting new business for the producer. There is no selling required of the account manager position.Hours are M-F 8am - 4:30. Our agency has over 120 employees and 22 locations throughout Mississippi. The candidate for this position should be detail oriented with good oral and written communication skills.
Job Type: Full-time
Pay: $30,000.00 per year
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Work Location: In person
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