Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
About Westlake Financial
Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry.
Westlake continues to grow its market share within the Auto Industry with assets in excess of 18B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 43,000 dealer partners throughout North America.
Strategic Account Representatives are individuals with the vision and dedication to provide world-class customer service to our dealer partners through training and prospecting for business opportunities. This is a challenging, dynamic position with high earnings potential and opportunities for career advancement.
The Strategic Account Representative position offers a highly incentivized performance-based compensation package. A motivated and driven individual can earn up to and beyond a six-figure income.
We invite you to learn more about the position, please visit https://www.westlakefinancial.com/employee-recruitment/
Job Description
Our Strategic Account Representatives serve as the primary point of contact with our clients to promote Westlake's value and expertise in the origination and servicing of direct consumer loans. Their main objective is to develop and maintain long term, mutually beneficial relationships with clients by produce loans on a regular basis. Westlake seeks individuals with good communication skills and the ability to move on decision-makers to a positive outcome.
Being in a fast-paced environment, this role requires a consultative sales and management approach. Each Strategic Account will manage their own dealer base to understand the Westlake Program so they can grow and succeed.
This is a full-time position including full-time benefits. We are looking for highly motivated, highly dedicated candidates who are comfortable working in an office-based team environment.
What is it like being part of the Westlake Team?
What will you do as our Strategic Account Representative?
Qualifications
What qualities we look for in our Strategic Account Representatives?
Benefits
What is our pay plan?
What do we offer?
Westlake continues to grow its market share within the Auto Industry with assets in excess of 18B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 43,000 dealer partners throughout North America.
The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
What do we offer?
Full Time Benefits:
Acknowledgement
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative.
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