Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Objective/Summary: It is the responsibility of the Patient’s Account Representative – Insurance Biller to make sure all insurance claims assigned to them are edited, corrected as needed and filed to the appropriate insurance company in a timely manner. This individual will make notations in each patient account that has been filed, what was filed and when and also responsible for the follow-up of all insurance claims they have filed.
Job Education, Licenses/Certifications, Knowledge & Experience: A High School Diploma or equivalent required. Must be able to read, write and follow directions. One year of Healthcare Billing experience is preferred.
Benefits & Perks:
Lawrence Healthcare complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources, HR@lawrencehealth.net
The health and safety of our employees, residents, and patients is a priority. To this end, Flu vaccinations will be a condition of employment with the exception of an approved accommodation. Vaccines are offered free of charge.
Lawrence Healthcare has designated this position as safety sensitive.
Lawrence Healthcare participates in E-Verify.
Lawrence Healthcare is an equal opportunity employer.
401k, Dental Insurance, Life Insurance, Medical Insurance, Vision
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