Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Since 2007 Lane has been making handmade leather boots by skilled craftsman using classic techniques with a passion for meticulously handcrafted style. Our goal has been to create designer quality boots with western influences by breaking away from the norm. Our primary brands are Lane, Junk Gypsy By Lane, Lane x Ryan Weaver, Capitan Boots. We are passionate about the journey, the experience, and making customers a part of the family. Whatever you're passionate about, tell us. If you have what it takes to change the world, we want to meet you.
Our wholesale accounts and direct-to-consumer websites are growing rapidly, and we are looking to expand our account services team in order to provide responsive services to our customers. Our wholesale clients include Nordstrom, Boot Barn, Junk Gypsy, Sundance, and more. For the role of Account Services Representative, Lane Brands is seeking a passionate, service-oriented candidate to support a growing Account Management team across its specialty apparel and boots brands.
Main responsibilities:
All your information will be kept confidential according to EEO guidelines.
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