Performs weekly review of over-credit line report and works with the Credit Risk department to mitigate over limit situations.
December 24, 2019
Generate report of all credits entered by other departments to ensure entered correctly in relation to Accounts Receivable/Accounts Payable.
December 29, 2019
Provides quality customer service in a high-volume, fast-paced, multi-channel contact center using automated call distribution and workload distribution software while accurately processing and recording customer contacts via the designated tracking software.
January 12, 2020
Manage accounts through a collection software that provides a path for collection activity, dispute resolution and creation of collection notices to our customer and or agency families.
January 26, 2020
Reviews customer accounts and makes recommendations based on outstanding account balances for referral to outside collection agencies.
February 01, 2020
Creates and analyzes reports to include performance metrics, trends, and projections in billing, collections, and bad debt.
February 09, 2020
Post and apply each receipt of cash, credit card, ACH or wire transfer into the accounting system.
February 14, 2020
Assists in training community associates as pertains to Accounts Receivable procedures and functionality available in multiple proprietary systems.
February 27, 2020
Prepare monthly aged receivable reports using multiple systems, including Microsoft Dynamics GP Smartlist, Excel and ePay, for senior management.
March 13, 2020
Completes broadcast and calendar month end billings, reconciles accounts receivable module preparing monthly roll forward from beginning of month balance to end of month balance based on sales, credit adjustments, and cash receipts for the month.
April 05, 2020