Ad Operations Specialist jobs in the United States

Greetings from Ardent,

Job Title: Information Technology Systems Support Specialist Level I/II

Location: Rancho Cordova, California

Client: State of California (Sacramento County)

Job Description:

Candidate should have the ability to:

• Operate, maintain, and perform repairs on information technology equipment and software.
• Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
• Operate, maintain, and perform repairs personal computers and peripherals
• Assist with imaging, set up, and deployment for a PC/Laptop telework deployment and monitor upgrade throughout the Department of Human Assistance.
• Provide 2nd level help desk support
• Lift equipment that weighs up to 50 pounds
• Have a valid California Driver's License, Class C

Candidate should have the knowledge of:

• Microsoft Operating systems including Windows 10; Windows 11 a plus
• Microsoft 365 products
• Imaging software and automated imaging processes
• Principles and practices of customer service
• Principles and practices of troubleshooting computer system hardware and software problems

Thank you

Pramod Reddy Kambam

Ardent Technologies Inc.

6234 Far Hills Avenue, Dayton, OH 45459

Ph: 937-660-5683 | Fax: 937-312-1346

Email: k.pramod@ardentinc.com | www.ardentinc.com