Administrative Services Director plans and directs the operations of an organization's staff and service functions. Oversees various internal service functions that typically include administrative/office, financial operations, facility maintenance/space planning, security, hospitality services, equipment and supply procurement, vendor management, and others. Being an Administrative Services Director monitors capital and operating budget spending. Designs and implements processes and policies that support efficient service delivery and meet the organization's changing needs. Additionally, Administrative Services Director sets departmental performance goals and standards of service. Utilizes data analytics to measure activity and drive continuous improvement. Requires a bachelor's degree. Typically reports to top management. The Administrative Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Administrative Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Principal Responsibilities:
CLINICAL
• Ensures the timely preparation and delivery of nutritious and attractive meals and supplements to all residents according to physician’s order and in compliance with Federal, State and Company requirements.
• Maintains a safe and sanitary working environment.
• Ensures that meals are served according to expressed resident preferences.
• Implements and revises menus to meet resident needs.
• Interacts effectively with other resident services according to total Care Plan approach.
ADMINISTRATIVE
• Maintains all records and documentation according to Federal, State and Company requirements.
• Maintains inventory of food and supplies to meet resident needs and according to planned menus.
• Participates in assigned meetings and in-services.
• Operates department according to budget.
• Ensures exchange of information necessary with all departments as necessary for quality resident care.
SUPERVISORY
• Meets department work goals through assignment of staff.
• Monitors staff performance through coaching, praises and recognizes effective performance or takes
direct corrective action after coaching as needed.
• Evaluates quality and quantity of services accomplished by staff.
QUALIFICATIONS
• Good written and verbal communication skills in English for business necessity.
• Strong supervisory skills
• Graduate (or enrolled) of State approved course or equivalent in food service. Must be a Certified Dietary Manager.
• City Health Certificate as required by local government.
• One year experience in healthcare related food service preferred
CONSUMER SERVICE
• Presents professional image to consumers through dress, behavior and speech.
• Adheres to company standards for resolving consumer concerns.
• Ensures that all consumer/resident rights are protected.
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