Administrative Services Manager directs and coordinates the delivery of administrative services such as clerical support, mail distribution, document management, maintenance, and food service to ensure efficient operations of the business. Ensures that users understand how to access services with clear policies and procedures. Being an Administrative Services Manager suggests improvements to services and identifies additional efficiencies. Typically requires an associate degree or its equivalent. Additionally, Administrative Services Manager typically reports to a head of a unit/department. The Administrative Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Administrative Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Veteran Services Administrative Assistant
Classification: Non-Exempt
Reports to: Senior Director of Veteran Services
Date: March 2024
Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.
At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.
JOB DESCRIPTION
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Summary/Objective
The Administrative Assistant is the first point of contact and supports visitors, clients, and employees. This position supports the Senior Director of Veteran Services and Vice President of Veteran Services to ensure program success in serving Veterans.
Essential Functions
Competencies
Supervisory Responsibility
This position has no direct supervisory responsibilities but may serve as a coach and mentor for other positions in the organization.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.
Physical Demands
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require lifting files, opening filing cabinets, and bending or stooping as necessary.
Position Type/Expected Hours of Work
This is a full-time or part-time status dependent on the position hired. For part-time status, days and hours will depend on program needs and the supervisor.
Travel
Up to 25% travel is expected for this position.
Required Education, Experience, or Eligibility Qualifications
Preferred Education and Experience
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.
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