Admitting Manager manages the day-to-day patient admissions and access operations, staff, policies, and practices. Maintains standardized admission processes to ensure accurate data collection, a positive patient experience, and effective coordination between clinical and administrative teams. Being an Admitting Manager monitors operational metrics to improve processes, increase efficiency, or correct problems. Establishes policies and standards to preserve patient confidentiality, ensure data security and comply with all applicable regulations. Additionally, Admitting Manager typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Admitting Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Admitting Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
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HCA Admitting Officer responsibilities include various activities related to patient intake and financially securing encounters through comprehensive insurance verification in a 24/7 operational department.
Facilitates accurate and thorough patient registration and confirm all compliance forms are obtained timely.
Execute administrative duties as requested by hospital units to include and not limited to admitting and discharging patients.
Communicates as appropriate with the NJ Medical Examiners, the Sharing Network, and Funeral Directors.
Initiates electronic death record via NJ EDRS.
Submits notice of admissions to all payors as appropriate via electronic portal or fax transmittal.
Must ensure quality patient registration, point of service collections, positive telephone etiquette and patient satisfaction in support of Cooper University Hospital Mission and Core Values. Must be able to work independently and as a team with an enthusiastic personality.
Admitting Officer needs to have strong organizational skills along with the ability to improvise and adapt when faced with unforeseen circumstances that arise throughout each day within a professional medical environment.
Strong Customer Service utilizing AIDET to ensure the objective of meeting the patient’s needs. Controls and monitors workflow during process to ensure quality and accuracy in all encounters.
Verification and data entry of all required registration and admission components during each encounter. This includes and not limited to patient demographics, insurance verification, plan codes, authorizations/referrals, orders, guarantor type, HAR/patient class, bedding of patient, etc.
Insurance and benefit verification – utilize RTE and various payer portals to verify eligibility and benefits for services being provided. This may include plan codes, eligibility, coordination of benefits and subscriber information.
Compliance Forms – Capture all required consent forms at time of service. Communicate cases to Medica Examiner when cases meet criteria
Preferred Experience includes:
Epic experience preferred.
High School Diploma required