Ambulatory Services Director directs the staff and programs of the ambulatory services department. Oversees, administers, and coordinates all activities and operations of the ambulatory services for the health care facility, including outpatient clinics, outpatient surgery, and urgent care centers. Being an Ambulatory Services Director develops and introduces approved standards and guidelines for ambulatory services and programs. Maintains working relationships with community agencies. Additionally, Ambulatory Services Director ensures non-emergency care clinics operate within budget and in accordance with performance standards. Requires a bachelor's degree. Typically reports to top management. The Ambulatory Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Ambulatory Services Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
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Minimum 3 years experience in a healthcare leadership, manager level or above. A combination of education, experience and background may also be considered. Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve both local and organization objectives. Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics Knowledge and ability to utilize electronic health record in order to monitor key practice statistics, patient access metrics and clinic operations Excellent organizational, written and verbal communication skills, comfort in communication with all levels of personnel . Demonstrated excellence in customer service and patient experience and operational improvement within the ambulatory setting. Strong knowledge of principles and practices of business/medical administration, management and relationship management Working knowledge of regulatory requirements in an ambulatory setting in the realm of HIPAA, , scheduling and billing.
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Bachelor's degree or Master's degree preferred. |
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