Ambulatory Services Director directs the staff and programs of the ambulatory services department. Oversees, administers, and coordinates all activities and operations of the ambulatory services for the health care facility, including outpatient clinics, outpatient surgery, and urgent care centers. Being an Ambulatory Services Director develops and introduces approved standards and guidelines for ambulatory services and programs. Maintains working relationships with community agencies. Additionally, Ambulatory Services Director ensures non-emergency care clinics operate within budget and in accordance with performance standards. Requires a bachelor's degree. Typically reports to top management. The Ambulatory Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Ambulatory Services Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with
parents, patients, physicians, community doctors/staff and co-workers in a courteous manner. Responsible for obtaining and validating patient
information from various sources and to ensure information entered into the computer management system is accurate. Ensure that appointments are scheduled in accordance with departmental guidelines. Serve as liaison between the Call Center and the clinic.
Minimum Education
High School Diploma or GED (Required)
Associate's Degree (Preferred)
Minimum Work Experience
4 years' experience with patient registration and scheduling, medical insurance screening and verification (Required)
Experience in healthcare setting. (Preferred)
Telephone call center experience. (Preferred)
Functional Accountabilities
Registration and Scheduling Services
Verifying Insurance and Authorization
Quality Control
Safety
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
Teamwork/Communication
Performance Improvement/Problem-solving
Cost Management/Financial Responsibility
Safety