Analyst, Procurement jobs in Lawrence, KS

Job Title

Job Description Summary

Job Description

Responsibilities:

• Perform initial supplier onboarding including (but not limited to) the collections & review of:
  • All relevant, required documentation
  • Review of Certificates of Insurance
  • Screen government sanctions lists (such as performing TIN & OFAC checks)
  • Review Health & Safety requirements
• Facilitate the onboarding process including effectively communicating between suppliers and property/facility managers
• Monitor system support email boxes and respond to user inquiries throughout the day
• Follow up on issues and see open items through to completion
• Handle inbound calls and cases from Salesforce users with a sense of urgency
• Document every customer service interaction
• Establish and maintain knowledge of the Salesforce features and functionalities to effectively address customer concerns
• Use problem-solving tactics with internal resources and colleagues to analyze requests/data and determine root causes of issues
• Communicate effectively with application users, teammates, and management to escalate issues promptly as appropriate for assistance
• Contribute to team efforts to help achieve team objectives and successes
• Willingness to participate in occasional weekend and holiday on-call rotation coverage

Qualifications:

• Bachelor’s degree or Procurement Related Certifications
• 3 years of experience. Proven competencies encompassing data analytics, technology, customer support and project management/technology, business process operations
• Desire to be part of a high performing team
• Desire to learn many aspects of Procurement and remain flexible with changing assignments
• Outstanding customer service/customer relationship building skills
• Excellent time management skills
• Ability to prioritize multiple tasks
• Proficient to expert in Microsoft Excel
• Communicating effectively
• Overall curiosity or desire to be engaged in technology
• Strong business writing skills

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.