Appeal Resolution Supervisor supervises a team responsible for the processing of appeals. Assigns and prioritizes cases. Being an Appeal Resolution Supervisor responds to and resolves escalated issues. Coaches and trains team in the utilization of industry standards and best practices. Additionally, Appeal Resolution Supervisor requires a bachelor's degree. Typically reports to a manager. The Appeal Resolution Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Appeal Resolution Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a customer-oriented Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent communication skills to provide exceptional guest service.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check members in efficiently
- Handle guest inquiries and provide accurate information about gym services
- Assist with memberships
- Process payments and maintain guest accounts
- Perform evening cleaning/maintenance duties as needed
- Maintain a clean and organized work environment
Qualifications:
- Previous experience in fitness industry or hospitality management preferred
- Strong customer service skills with a friendly and positive attitude
- Knowledge in the fitness industry
- Excellent phone etiquette and communication skills
- Ability to work flexible hours, including nights and weekends
Nice-to-Have Skills:
- Multilingual abilities are a plus
- Bilingual proficiency in English and another language
Join our team as a Front Desk Agent to be part of a dynamic gym environment where you can showcase your hospitality skills and provide top-notch service to our members.
Job Type: Part-time
Pay: $8.00 - $12.00 per hour
Expected hours: No more than 12 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person