Application Support Specialist jobs in Atlanta, GA

U
Loan Application Support Specialist
  • UNITED COMMUNITY BANK
  • Blairsville, GA FULL_TIME
  • Job Title: Loan Application Support Specialist
    Reports To: Loan Application Support Manager
    Direct Reports: N/A
    Salary Grade: 8/8A

    SUMMARY
    Provides system software support for all loan related software programs. Assists with conversion of the loan portfolio of acquired banks to UCB systems. Ability to lead training sessions on supported applications and processes Maintains loan products, documentation, and specifications on core, document preparation, and decisioning software systems and any other supported applications for which employee is responsible. Serves as primary resource in coordination of the testing and implementation of new releases and enhancements to all loan-related systems and ancillary programs.

    EDUCATION AND EXPERIENCE REQUIREMENTS
    • Bachelor’s degree in Business, Information Technology or similarly applicable field preferred
    • Minimum of 5 years’ experience in banking and loan-related department
    • Minimum of 5 years’ experience on Fiserv Premier preferred
    • Strong computer skills
    • Proficient in Microsoft Word, Excel, and PowerPoint
    • Solid understanding of loan accounting procedures
    • Strong knowledge of risk and controls as applies to production systems
    • Solid knowledge in handling all types of loan products including, but not limited to, loan participations, SBA loans, and general ledger account balancing procedures
    • Strong interpersonal, communications and organizational skills
    • Develop and prepare training materials and conduct employee development classes
    • Work in a team-oriented environment
    • Ability to clearly articulate messages to a variety of audiences
    • Ability to establish and maintain strong relationships
    • Ability to influence others and move toward a common vision or goal
    • Flexible and adaptable; able to work in ambiguous situations
    • Organized with a natural inclination for planning strategy and tactics
    • Problem solving and root cause identification skills
    • Travel and stay overnight, when needed
    • Attend seminars and in-house training programs
    • Continually assess changing situations and prioritize work accordingly
    • Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

    JOB FUNCTIONS
    • Answer basic and advanced questions pertaining to loan systems which include the following:
    • Balancing of loan applications
    • Deferred fee and cost processing
    • Exception item and non-post issues
    • Late charge processing
    • Participation payment processing
    • Payment posting and reversal-related issues
    • Revolving lines of credit
    • Shadow loan accounting
    • Variable rate settings
    • Credit reporting set up and system trouble shooting for banks
    • Maintain changes to core system parameters, screens, and interfaces
    • Provide conversion assistance on all loan application systems
    • Design and produce Business Analytics “ad hoc” reports for Lines of Businesses supported
    • Design and support data maintenance scripts using EnableSoft Foxtrot or other mass maintenance tools
    • Develop and conduct loan training classes as needed for core, documentation, and decisioning systems
    • Develop policies and procedures for Loan Application Support
    • Development and testing of document preparation, decisioning, and core systems interfaces or middleware
    • Maintain loan specification changes due to system upgrades, new releases, or product changes
    • Maintain general ledger integration with loan products
    • Review, test, document, and communicate all enhancements and upgrades to the core, documentation, and decisioning systems
    • Subject matter expert for ‘Service Desk’ for escalated questions pertaining to any loan system application
    • Other duties as assigned
    • Responsible for being the liaison for business units and technology by supporting and implementing the technical solutions and system processes
    • Manages the progress and quality of a business application and process by gathering information and providing recommendations and plans as necessary
    • Install, configure, test, and maintain operating systems and application software
    • Required to produce documentation such as systems requirements, designs, and plans as requested
    • Demonstrates commitment to meet deadlines and priorities, understanding that overtime and after-hours/weekend work may be periodically required to complete the projects and initiatives assigned to the department
    • Assists with periodic testing and implementation of contingency plans to ensure availability of applications in case of system failure.
    • Interacts with supervisors and managers to determine requirements for new and modified software and hardware and provide recommendations for the advancement of technology within the Bank
    • Attend meetings with business to learn and document system requirements and procedures
    • Work with the Project Management Office on any initiative that affects our loan systems, including project definition, identification of necessary team members, interaction with appropriate vendors, and completion of required documentation
    • Insure adherence to proper change management controls and processes as well as the associated documentation for compliance and regulatory purposes
    • Through industry resources, stay abreast of all potential applications that could benefit the company, whether new or complimentary to existing solutions

    SUPERVISORY RESPONSIBILITY
    This position does not manager employees

    WORK ENVIRONMENT
    UCB Footprint

    POSITION TYPE
    This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.

    TRAVEL
    This position requires up to 10% travel.

    OTHER
    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
  • 24 Days Ago

B
Trucking Business Development Specialist
  • Blueprint Staffing Solutions: Application
  • Atlanta, GA FULL_TIME
  • Trucking Business Development Specialist Blueprint Staffing Solutions - Atlanta, GA, United States Job Description:Blueprint Staffing Solutions is looking for an EXPERIENCED ONLY!!! Trucking Business ...
  • 25 Days Ago

D
Application support
  • Deloitte
  • Atlanta, GA FULL_TIME
  • Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Project Delivery Specialist - Nuvolo Application Support L...
  • 23 Days Ago

T
Synchronize - Systems Support Engineer
  • the position and for taking the time to complete our application process
  • Buford, GA FULL_TIME
  • Job Title: Systems Support Engineer Reports to: Chief Information Officer In the role of a Senior Systems Engineer, you will assume a pivotal position as the second-level point of contact for end-user...
  • 1 Month Ago

C
Office Support Specialist
  • Culinary Partners - Support Services Division
  • Snellville, GA TEMPORARY,PART_TIME,OTHER
  • Support Services Group Inc. is hiring a Office Support Specilist with hospitality operations experience. The position is Temporary to Full Time Monday – Friday . Job Requirements: Bookkeeping is an es...
  • 1 Month Ago

D
Technical Application Support
  • Diversity Resource Staffing. Inc
  • Atlanta, GA FULL_TIME
  • Job Description Summary Responsible for delivering product service support globally collaborating with operational teams and Service owners. This role is responsible for enhancing the user experience ...
  • 19 Days Ago

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0 Application Support Specialist jobs found in Atlanta, GA area

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Remote Sr. Application Support Administrator
  • Global Channel Management Inc.
  • Atlanta, GA
  • About the job Remote Sr. Application Support Administrator Remote Sr. Application Support Administrator needs 5 years ex...
  • 3/29/2024 12:00:00 AM

C
Application Support Analyst - Atlanta, GA
  • CRH
  • Atlanta, GA
  • Job ID: 493487 Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure soluti...
  • 3/28/2024 12:00:00 AM

S
Application Support 2
  • Smith + Howard
  • Atlanta, GA
  • Application Support 2 (Tier 2 Support & Project Management) We are seeking a skilled and motivated Application Support S...
  • 3/28/2024 12:00:00 AM

D
Software Support Specialist
  • DataSeers
  • Alpharetta, GA
  • **Software Support Specialist** Posted by: **About DataSeers:** DataSeers is an Atlanta-based FinTech that developed a c...
  • 3/28/2024 12:00:00 AM

M
Application Support Manager
  • Mirion Technologies (Canberra), Inc.
  • Atlanta, GA
  • Job Description Job Description The Application Support Manager (ASM) is responsible for providing in-depth, technical, ...
  • 3/27/2024 12:00:00 AM

O
Application Support Analyst
  • Oldcastle Infrastructure
  • Atlanta, GA
  • Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, ene...
  • 3/26/2024 12:00:00 AM

S
Application Support 2
  • Smith + Howard
  • Atlanta, GA
  • Application Support 2 (Tier 2 Support & Project Management) We are seeking a skilled and motivated Application Support S...
  • 3/25/2024 12:00:00 AM

B
Warehouse IT Applications Support Analyst
  • Bosch
  • Atlanta, GA
  • **Warehouse IT Applications Support Analyst** * 855 Camp Creek Pkwy, Atlanta, GA 30336, USA * Full-time * Legal Entity: ...
  • 3/25/2024 12:00:00 AM

Atlanta (/ætˈlæntə/) is the capital of, and the most populous city in, the U.S. state of Georgia. With an estimated 2017 population of 486,290, it is also the 38th most-populous city in the United States. The city serves as the cultural and economic center of the Atlanta metropolitan area, home to 5.8 million people and the ninth-largest metropolitan area in the nation. Atlanta is the seat of Fulton County, the most populous county in Georgia. A small portion of the city extends eastward into neighboring DeKalb County. Atlanta was originally founded as the terminating stop of a major state-sp...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Application Support Specialist jobs
$54,870 to $75,384
Atlanta, Georgia area prices
were up 1.4% from a year ago

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