Application Support Specialist jobs in Blue Springs, MO

Marlen, headquartered in Riverside, MO is recognized as a global designer and manufacturer of highly engineered and innovative food processing equipment and systems. Our premium products have long set the standard for quality and performance in vacuum stuffing and pumping, portioning, size reduction, thermal processing, and food handling.

Marlen has been trusted by the world’s leading food brands for 70 years. Our world-class Solution Centers strategically located across the globe allow processors to lean on our highly experienced food processing technologists to develop and test unique solutions for your products.

We have an immediate opening for an energetic and results-driven Customer Demonstration Application Specialist. This position will support the sales team by creating a superior in-house demo experience for customers. Must be able to create a top tier culinary experience while working with industrial, high-output equipment. Interpersonal skills are also a top priority as this position requires interaction with customers and sales team members at all points during the selling process. The goal is to become a trusted advisor to the Marlen customers and sales team. The Application Specialist will also be responsible for managing the day-to-day organization and sanitization of the solution center and accompanying storage areas.

ESSENTIAL RESPONSIBILITIES:

• Use Industrial equipment to duplicate or create novel customer products at our in-house testing facility.
• Plan in-house demos with customer and sales team.
• Ship and receive customer products.
• Document testing procedures.
• Use data probes to collect data and validate cook/chill processes.
• Create post testing video and written reports.
• Help clean and maintain equipment and facilities of the testing center.

POSITION REQUIREMENTS:

• Bachelor’s degree or 4 years of equivalent experience
• Customer facing and selling skills/sales experience.
• Worked with industrial equipment or manufacturing.
• Good presentation and interpersonal skills.
• Excellent technical writing skills.
• Proficient in the Microsoft Office suite of products.
• Lift heavy object (up to 50lbs)
• Up to 10% travel

DESIRED EXPERIENCE:

• Worked in and familiar with USDA facilities and/or commercial kitchens.
• Past R&D experience in food products.
• Customer service experience with capital equipment.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly required to communicate. The employee is frequently required to stand and sit. The employee occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move heavy objects up to 50 pounds. Specific vision abilities required by this job include close vision and color vision. The work environment includes a combination of office and manufacturing. The noise level in the work environment is usually low to moderate. Travel in a car or plane is occasionally required.

Pre-Employment Verifications: Must satisfactorily pass background check, post-offer drug screen, and physical prior to employment.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.

WHY YOU SHOULD APPLY:

• Competitive wages with growth opportunity.
• Shared company-paid premium health benefits with buy-up options.
• Company-paid telemedicine (general medicine) program.
• Company paid Long-term Disability Plan and Basic Life and AD&D.
• 401(k) employer matching plan.
• Three weeks of paid leave and 10 paid holidays.
• Educational Assistance Program that pays for job-related tuition assistance, training, course registration and exam fees (up to $5,250 per calendar year per eligibility requirements).
• Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more!).
• Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more.
• Driven Team Members: We have a cross-functional, collaborative environment, focused on delivering results.
• Customer-centric: We have long-standing valued customers and differentiate ourselves by providing them with exceptional services.
• Culture: We are driven by our number one asset, our employees, and their successes!

Marlen International (“Marlen”) maintains a drug-free workplace is an equal employment opportunity (EEO) employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth, and related medical conditions), age, marital status, disability, veteran status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should contact Marlen Human Resources Department to request accommodation. In addition to federal law requirements, Marlen complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Company has facilities. Marlen participates in E-Verify.