Application Support Specialist jobs in Council Bluffs, IA

Job description

JOB DESCRIPTION SUMMARY

The basic function is to post and balance all payments both electronically and manually. Also has the responsibility for the completion of all refunds.

Experience

· One year experience in a medical office or hospital environment required

· Medical billing experience preferred.

Skills, Knowledge, and Abilities

· Ability to relate to people, in person and on the telephone, in a pleasant, business-like manner.

· Ability to communicate verbally in a friendly compassionate and courteous manner with patients and their families and coworkers.

· Able to work with others, take direction from management.

· Must have the knowledge to count and do basic arithmetic calculations.

· Must have the ability to read and write English at high school level.

· Maintain confidentiality and compliance with HIPAA.

· Knowledge of computer and telephone operations.

· Detail oriented.

Duties and Tasks

· Individual must be able to perform each essential job duty satisfactorily.

· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

· Sorts and opens all checks (personal and insurance) from daily mail.

· Tallies daily postings accurately.

· Posts primary insurance payments, secondary insurance payments and personal payments to appropriate accounts.

· Performs daily electronic remittance with posting to accounts.

· Identifies and processes refund / overpayments by patient and insurance companies, documenting appropriately in computer system.

· Balances daily receipts.

· Scans EOBs in system on daily basis.

· Attend meetings as directed by management.

· Other duties as assigned.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Accounting: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: Hybrid remote in Omaha, NE 68114