Application Support Specialist jobs in Henderson, NV
Recently Added Application Support Specialist jobs
Application Support Specialist
- Fusion HCR
-
Las Vegas, NV
FULL_TIME
-
Job Description
We are looking for an experienced Business Systems Applications Support Specialist who will be able to take charge of the Business Applications Support Helpdesk and Ticketing, be the Level 1 and 2 Analyst for all Business Systems Apps and show expertise in triaging issues with our main systems such as APTOS Retail, WMS, Oracle MFP and Great Plains with a good grasp of ERP Systems.
Responsibilities:
- Provide technical support for enterprise-level application systems under the supervision of the Director of Business Systems.
- Performing analyses on software application functionality and suggesting improvements.
- Ensuring effective front-end and back-end functionality of applications.
- Consulting with the software development team, internal users, and clients to improve application performance.
- Managing tickets across multiple business systems environments to ensure continued and synchronized operations.
- Establishing the root causes of application errors and escalating serious concerns to the Vendor.
- Keeping a record of escalation and scheduling application updates.
- Documenting processes and monitoring application performance.
- Providing front-end support to clients and colleagues in IT
- Respond to general questions and trouble tickets in a timely manner.
- Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue for Tier 1 and Tier 2 incidents.
- Prioritize multiple, open issues.
- Document issue triage as troubleshooting progresses.
- Follow best practices for change control of proposed solutions.
- Document actionable bugs for engineering resolution.
- Receive incoming calls from customers,, and service technicians and providing diagnostic support on appliances and other products.
- Accept and handle technical/diagnostic calls and process emails/requests to set up new service.
- Escalate calls as needed (Tier 1 & 2) for more in depth technical/diagnostic assistance by vendor or System Experts.
- Respond to customer and field technicians’ emails
- Document & log support ticket on service calls in ticketing system.
- Process Tickets for APTOS, ORACLE MFP, GP and other systems.
- Complete status updates on service calls completion
- Report common issues identified from service partners for escalation
- Performs other specific duties or assignments as directed by Business Systems Director and Manager.
- Build a good liaison with the vendors.
Requirements
- A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
- 5 years demonstrable experience as an application support analyst in the legal industry or related field.
- Knowledge of ERP systems and programming languages, such as SQL, HTML and other scripting languages.
- Ability to comprehend and utilize the ITIL framework for Helpdesk and Service Desk,.
- Ability to manage triage, resolution, document configuration changes, and monitor performance.
- Exceptional ability to provide front-end support to internal departments and remote clients.
- Familiar with Service Desk software for managing Tickets.
- Determination to get to the root causes of application errors and repairing them.
- Ability to use various incident tracking tools.
- Exceptional communication and written skills.
- 1 Day Ago
Application Support Specialist
- Marshall Retail Group
-
Las Vegas, NV
FULL_TIME
- Dynamic and growing retail company is now seeking a Application Support Specialist! As the Applicant Support Specialist you will provide technical support for enterprise-level application systems unde...
- 5 Days Ago
Youth Support Specialist
- Child & Family Support Services
-
Lake, AZ
FULL_TIME
- Child & Family Support Services (CFSS) is accepting applications for Full-time Direct Support Specialists in Lake Havasu City. Come join us for a rewarding career working with young people by helping ...
- 1 Day Ago
System Application Analysis II (Applications Analyst II)
- Mission Support and Test Services, LLC
-
Mercury, NV
FULL_TIME
- Overview: Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to he...
- 5 Days Ago
Application Support Engineer (.Net)
- Viva Tech Solutions
-
Las Vegas, NV
FULL_TIME
- Job DetailsJob Title: Application Support Engineer (.Net, ASP.net Webforms, .net winforms)Location: Las Vegas NV Day-1 OnsiteFulltime Job Description:Provide Technical support to customers and interna...
- Just Posted
Field Application Specialist - HammerHead
- The Toro Company
-
North Las Vegas, NV
FULL_TIME
- Typical Starting Pay: $80,000-$105,000, plus bonuses.What Can We Give You?Medical, Dental, Vision, 401K Matching up to 4%, Life Insurance, Tuition Reimbursement, 10 Paid Holidays, Paid Parental Leave,...
- 1 Month Ago
Filters
- Current Active Filter
- Henderson, NV
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Application Support Specialist jobs found in Henderson, NV area
Customer Success Agent / Support Agent
- Kai Data LLC
-
Las Vegas, NV
- Job Description Job Description We are hiring CUSTOMER SUCCESS! We invite HAPPY, ENTHUSIASTIC AND CUSTOMER-LOVING repres...
- 4/18/2024 12:00:00 AM
Oracle Enterprise One - JD Edwards/JDE Developer-Irvine, California 100% Remote
- Interactive Resources - iR
-
Las Vegas, NV
- A hybrid cross-function JDE Developer/CNC position targeting a 75/25 percent balance. The JDE Developer/CNC is accountab...
- 4/18/2024 12:00:00 AM
Industrial Controls Specialist (ICS) Specialist
- World Wide Technology
-
Las Vegas, NV
- Company Overview World Wide Technology Holding Co, LLC (WWT) is a privately held global technology integrator and supply...
- 4/17/2024 12:00:00 AM
Salesforce Administrator- REMOTE
- Dunhill Professional Search & Government Solutions
-
Las Vegas, NV
- FULL TIME TELEWORK POSITION- Must be located in San Antonio, Texas Area. This position is to support the Department of E...
- 4/16/2024 12:00:00 AM
Oracle Enterprise One - JD Edwards/JDE Developer-Irvine, California 100% Remote
- Interactive Resources - Ir
-
Las Vegas, NV
- A hybrid cross-function JDE Developer/CNC position targeting a 75/25 percent balance. The JDE Developer/CNC is accountab...
- 4/16/2024 12:00:00 AM
Salesforce Administrator- REMOTE
- Dunhill Professional Search & Government Solutions
-
Las Vegas, NV
- *FULL TIME TELEWORK POSITION*- Must be located in San Antonio, Texas Area. This position is to support the Department of...
- 4/14/2024 12:00:00 AM
Application Support Engineer (NET, ASP.NET Web Forms, NET WinForms)
- Pyramid Consulting, Inc
-
Las Vegas, NV
- Immediate need for a talented Application Support Engineer (NET, ASP.NET Web Forms, NET WinForms) . This is a Fulltime o...
- 4/14/2024 12:00:00 AM
DevOps Infrastructure Engineer (Remote/Hybrid)
- FIA Tech
-
Las Vegas, NV
- Job Title DevOps Infrastructure Engineer (Remote/Hybrid- Report to an office once a month in tandem with your team) Loca...
- 4/14/2024 12:00:00 AM
About Henderson, Nevada
Henderson is 16 miles (26 km) southeast of downtown Las Vegas at 36°2′23″N 114°58′52″W / 36.03972°N 114.98111°W / 36.03972; -114.98111 (36.03972, -114.98111).
According to the United States Census Bureau, the city has a total area of 107.7 square miles (279.0 km2), all land.
The city is in the Mojave Desert with wildlife and vegetation typical of the Mojave. The mountains that surround Henderson mostly have gentle slopes. The McCullough Range is closest to the city; most of this range is covered by black rocks from a volcanic explosion millions of years ago. These mountains reach an average...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Application Support Specialist jobs
$56,312 to $77,364
Henderson, Nevada area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does an Application Support Specialist do?
Application Support Specialist in Denton, TX
Entering of information into degree audit system tables requires an understanding of the degree audit system processes and could be likened to learning a high-level programming language.
April 27, 2023
Application Support Specialist in Holyoke, MA
Utilize SDLC and manage production business processes to resolve software problems and improvements by writing user change requests and functional specifications.
November 29, 2022
Application Support Specialist
Monitor service desk queue, including being responsible for Active Directory and Exchange Management, installing applications, troubleshooting issues, and other miscellaneous tasks.
March 28, 2023