Application Support Specialist jobs in Saint Cloud, MN

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Application Support Analyst
  • Anderson Trucking Service
  • Saint Cloud, MN FULL_TIME
  • The Application Portfolio Analyst will be responsible for developing and maintaining the application portfolio at ATS. This role involves planning, analyzing, and evaluating the software and applications used by ATS, as well as building, and maintaining the application portfolio. The Application Portfolio Analyst will collaborate with various ATS stakeholders to optimize application usage, rationalize the portfolio, and drive continuous improvement. The objective of this role is to maximize the value and performance of the application portfolio while ensuring alignment with our business goals and objectives and reducing organizational risk.

    Education and Experience

    • A four-year degree in Computer Science, Information Systems, or a related field preferred.
    • 4 years of experience in information technology, preferably as a Business Analysis, Project Manager, Testing, or Support.
    • Proficiency in Software Development Lifecycle and cloud technologies.
    • Strong interpersonal skills; able to establish trust and rapport with all levels of staff. Able to relate effectively to diverse cultures.
    • Must be detail-oriented, and analytical with creative problem-solving abilities.
    • Strong project management skills with the ability to manage multiple initiatives concurrently.
    • Must have working knowledge of IT governance, security, risk management, and compliance.
    • Experience with change management.
    • Must be able to demonstrate a proactive commitment to ATS corporate values and the success of all staff.
    • Proficiency in Microsoft Office (Word, Excel, and Outlook) required.
    • Excellent communication skills (written, listening, and verbal).
    • Willing and able to travel infrequently, including overnight travel.

    Essential Duties and Responsibilities

    • Build and maintain a comprehensive application portfolio, including the identification, categorization, and documentation of applications and software-based services within the portfolio.
    • Conduct analysis and assessments of applications in the portfolio to determine their effectiveness, usage, value, and alignment with business objectives. Identify opportunities for improvement and optimization.
    • Work with ATS stakeholders to optimize the application portfolio by consolidating, retiring, or replacing applications. Recommend actions to ensure the portfolio remains up-to-date, efficient, and aligned with business needs.
    • Foster a partnership with business units, IT teams, and other stakeholders to build awareness of upcoming projects and solution deployments to ensure a full readiness state to support new systems. (Go Live readiness checklists, integration plans, security compliance readiness, infrastructure support requirements, etc.).
    • Evaluate new software requests for their ability to provide the requested service requested.
    • Ensure adherence to Change Management, Configuration Management, and Project Life Cycle standards.
    • Review and evaluate application license agreements for alignment with business objectives, goals, and compliance.
    • Assess risks associated with the application portfolio and develop mitigation plans.
    • Ensure compliance with security, regulatory, and governance requirements and develop a mechanism to address compliance concerns.
    • Establish metrics and KPIs to measure the performance, utilization, and value of applications.
    • Regularly monitor and report on portfolio performance, making recommendations for improvement.
    • Demonstrates, by their daily actions, ATS Mission, Vision, and Values in a consistent, effective, and reliable manner.
    • Support ATS’ culture by aligning actions, behaviors, performance, and decisions in accordance with the Company’s values as set forth in our All-Employee Competencies.
    • Complete work responsibilities outside of normal business hours as needed and infrequent travel may be required.
    • Perform other duties and responsibilities as assigned.

    Job Type: Full-time

    Pay: $75,000.00 - $95,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift

    Work Location: In person

  • 10 Days Ago

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Support Specialist
  • Northern Pines Mental Health Center
  • Aitkin, MN FULL_TIME
  • Northern Pines Mental Health Center is proud to offer competitive wages and an exceptional benefits package! We are seeing a Support Staff to join our team! This position will provide continuous daily...
  • Just Posted

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Support specialist
  • Patterson Companies, Inc.
  • Saint Cloud, MN FULL_TIME
  • Job Summary The Support Specialist - Tier I properly responds to incoming customer requests, via phone, email, and / or chat session, to ensure the customer's questions are answered in a timely manner...
  • 21 Days Ago

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Support specialist
  • Patterson Companies, Inc.
  • Buffalo, MN FULL_TIME
  • Job Summary The Support Specialist - Tier I properly responds to incoming customer requests, via phone, email, and / or chat session, to ensure the customer's questions are answered in a timely manner...
  • 21 Days Ago

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Office Support Specialist
  • Aitkin County
  • Aitkin, MN FULL_TIME
  • Apply for future vacancies. In order to be consider for this job, you must take and pass an examination within MN Merit, which is offered online. Click to apply, Link to MN Merit System application ce...
  • 9 Days Ago

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Client Support Specialist - Meta
  • Entravision
  • Montevideo, MN FULL_TIME
  • OBJECTIVESThe Client Support Specialist for Meta will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and prod...
  • 11 Days Ago

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0 Application Support Specialist jobs found in Saint Cloud, MN area

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IT Field Technician
  • EMR USA Metal Recycling
  • Becker, MN
  • IT Field Technician Becker, MN, USA Req #815 Tuesday, March 12, 2024 About Us: EMR is one of the world’s leading metal r...
  • 3/18/2024 12:00:00 AM

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Support Technician
  • Mid American Signal, Inc.
  • Buffalo, MN
  • Job Description Job Description Mid American Signal is an established Support Technician in the Midwest United States, s...
  • 3/18/2024 12:00:00 AM

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Player Support Specialist - Work From Home>
  • Mountaintop
  • Saint Cloud, MN
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour - As a Player Support Specialist you'll: Provide per...
  • 3/16/2024 12:00:00 AM

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Positive Support Analyst
  • Sevita
  • Buffalo, MN
  • REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual...
  • 3/16/2024 12:00:00 AM

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ROR Developer
  • Saxon Global
  • Waite Park, MN
  • This is a 12 months contract. Need strong developer with Ruby and Python. Any visa is fine. Remote to start. CST candida...
  • 3/16/2024 12:00:00 AM

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Player Support Specialist - Work From Home>
  • Mountaintop
  • Elk River, MN
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour - As a Player Support Specialist you'll: Provide per...
  • 3/16/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Saint Cloud, MN
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/15/2024 12:00:00 AM

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Associate Project Manager - Michels Power, Inc.
  • Michels Corporation
  • Albertville, MN
  • Strengthening our nation's power grid isn't easy, but reliable electrical service is essential to everyday life.Every ti...
  • 3/14/2024 12:00:00 AM

St. Cloud is a city in the U.S. state of Minnesota and the largest population center in the state's central region. Its population is 67,984 according to the 2017 US census estimates, making it Minnesota's tenth largest city. St. Cloud is the county seat of Stearns County and was named after the city of Saint-Cloud, France (in Île-de-France, near Paris), which was named after the 6th-century French monk Clodoald. Though mostly in Stearns County, St. Cloud also extends into Benton and Sherburne counties, and straddles the Mississippi River. It is the center of a small, contiguous urban area tot...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Application Support Specialist jobs
$53,580 to $73,612
Saint Cloud, Minnesota area prices
were up 1.3% from a year ago

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