Applications Engineering Manager manages all solutions support activities, including the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Oversees sales demo preparation and delivery and facilitates technical requirements gathering sessions. Being a Applications Engineering Manager ensures the review of customer technical specifications is accurate and provides solid recommendations of specific products or services. Leads the planning and design of product configuration, custom solutions, enhancements, or upgrades and directs the delivery of problem resolution, repairs, or workarounds. Additionally, Applications Engineering Manager may deliver technical product training or information sessions to customers and internal audiences. Requires a bachelor's degree. Typically reports to a director. The Applications Engineering Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Applications Engineering Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The ideal candidate will be responsible for driving customer success and satisfaction through effective enablement strategies, ensuring our clients maximize the value of our applications. This role requires a blend of technical expertise, analytics skills, and strong communication abilities to facilitate seamless onboarding, training, and ongoing support for our customers.
This resource must be able to work independently and work as a member of an applications team. Limited travel will be required. This is a fulltime permanent staff position located in Missoula, MT.
This is a salaried position that is expected to deliver a full 40-hour week and will work primarily in the office. Applicant must be willing to work additional or non-standard hours to support delivery of time-critical project deadlines.
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