Applications Support Technician jobs in Hilton Head Island, SC
Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Applications Support Technician jobs
Applications Support Analyst II
- St. Joseph's/Candler
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Savannah, GA
FULL_TIME
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Position Summary
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Focus is to proactively anticipate and meet user needs while adhering to regulatory requirements and SJ/C Strategic Information Systems goals. The Applications Analyst II has excellent working knowledge of software applications that integrate with those directly being supported. Reviews, analyzes, and modifies application systems to include encoding, testing, troubleshooting, user security access, and installation. The Applications Analyst II works collaboratively with department directors, operations manager, office managers, peers, and business units to evaluate and manage the build, use of applications, and respective interfaces. The Applications Analyst II is responsible for providing advice on systems selection, installation, operation, and on-going support of software applications. Facilitates and leads “go-live” and “upgrade” processes. Serves as project manager on assigned projects and ensures completion on schedule and within budget. Proactively manages change in project scope, identifies potential crises, and devises contingency plans. Serves as resource for other application support analysts by responding to functional questions, assisting with troubleshooting and testing scenarios and monitoring effects of application utilization on provider work flows. Coach, mentor, and motivate Analyst I, vendors and contractors, and influences them to take positive action and accountability for their assigned work. Utilizes exceptional technical writing, communication, presentation skills, and maintains documentation of all changes and decisions. Has a working knowledge of reportable regulatory requirements. Understands data structures and is proficient with translating end user needs. Maintains open communication with practitioners for consultations and assistance.
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Education
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Bachelors in Information Systems - Required
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Experience
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3 - 5 Years Health systems functional areas or installing/maintaining computer system applications - Required
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Formal training in information systems, desktop applications, databases, software development packages, and programming languages - Preferred
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Successful completion of training on Microsoft Windows operation system, Office applications, and assigned software applications - Preferred
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License & Certification
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None Required
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Core Job Functions
- Provides direct support in use of application software to customers including problem resolution, research functionalities, responding to questions and staff training. Ensures software vendors have the information and resources necessary to resolve application problems. Leads projects in one or more aspects of the information systems life cycle (product selection, business requirements definition, communication, implementation, issue resolution, product support). Serves as expert resource and department liaison for ambulatory providers, other analysts and serves as primary liaison between SJ/C users and computer system vendors. Questions on use of system, system flexibility, hardware configurations, functionality and department work flow processes and needs are answered accurately and in timely manner. Coaches Application Support Analysts I toward success by investing time, knowledge transfer, and modeling positive and supportive behaviors that promote team success. Other duties as assigned.
- Customizes dictionaries, security levels, menus and screen displays according to standard operation procedures. Maintains current and complete documentation of changes for all supported applications. Adheres to change control policies for software modifications. Serves as a member of implementation core teams and provides guidance in planning, coordination and implementation of "go-live" and "upgrade" activities, including project schedule recommendations, training, testing and actual conversion. Provides for continuous on-site support during lives or upgrades. Makes hardware recommendations as necessary and assists with interface testing.
- Ensures comprehensive software test scenarios are developed to ensure thorough testing of new or upgraded applications prior to "live" date. Reports problems or issues to vendor and in-house staff during testing to ensure timely resolution. Analyzes and resolves problems for ambulatory applications and assists other analysts within the department. Escalates problems outside scope to appropriate person or group. Ensures training has been received for effective application support and end user use. Coordinates and provides the implementation of new or upgraded software applications.
- Researches and defines user informational needs and work flow processes and translates these needs in order to recommend systems and work flow changes to promote the most effective use of systems and enhancements to user productivity. Recognizes decision level hierarchy, coordinates decisions with other analysts, IS management and ambulatory customers. Has sufficient knowledge of other functions, interfaces and processes to evaluate options beyond those contained within the ambulatory product.
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- 6 Days Ago
Applications Support Analyst II
- St. Joseph's/Candler
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Savannah, GA
FULL_TIME
- Position Summary Focus is to proactively anticipate and meet user needs while adhering to regulatory requirements and SJ/C Strategic Information Systems goals. The Applications Analyst II has excellen...
- 6 Days Ago
IT Field Technician
- Complete Network Support
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Bluffton, SC
FULL_TIME
- Complete Network is looking for an IT Field Technician with an Associates or Bachelors degree in computer science or IT and two to five years of experience. This is a level 2 position troubleshooting ...
- 26 Days Ago
Control technician
- Next Level Technician
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Pooler, GA
FULL_TIME
- Next Level Technician is urgently hiring Access Control / CCTV Technicians for a long-term, career-shaping opportunity in the Pooler GA area! As a BICSI certified training facility and equipment renta...
- 30 Days Ago
Lead Access Control Technician
- Next Level Technician
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Savannah, GA
FULL_TIME
- Next Level Technician is urgently hiring a Technical Manager / Foreman for a long-term, career-shaping opportunity in the Savannah, GA area! Access Control and Parking / Gate Access experience require...
- 12 Days Ago
Low Voltage Technician
- Next Level Technician
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Savannah, GA
FULL_TIME
- Next Level Technician is seeking Low Voltage Technicians in the Savannah, GA area. Candidates that are highly motivated and ready to work in a hands-on environment are encouraged to explore this oppor...
- 14 Days Ago
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0 Applications Support Technician jobs found in Hilton Head Island, SC area
IT Field Technician
- Complete Network
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Bluffton, SC
- Job Description Job Description Complete Network is looking for an IT Field Technician with an Associates or Bachelors d...
- 4/25/2024 12:00:00 AM
Maintenance Technician Full-time
- Aileron Management
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Hilton Head Island, SC
- Job Type Full-time Description The Holiday Inn Express Hilton Head is looking for a full-time, Maintenance Technician to...
- 4/25/2024 12:00:00 AM
Maintenance Technician Part-time
- Aileron Management
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Hilton Head Island, SC
- Job Type Part-time Description The Holiday Inn Express Hilton Head Island is looking for a part-time, Maintenance Techni...
- 4/25/2024 12:00:00 AM
FT CNA Days
- Vi Living
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Hilton Head Island, SC
- Overview: Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from th...
- 4/24/2024 12:00:00 AM
Remote/Hybrid Systems Engineer
- SGA Dental Partners
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Richmond Hill, GA
- We are looking for a Remote/Hybrid Systems Engineer to join our exceptional SGA Dental Partners team! SGA Dental is seek...
- 4/23/2024 12:00:00 AM
Lead Transportation Security Officer
- Department Of Homeland Security
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Hilton Head Island, SC
- Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
- 4/22/2024 12:00:00 AM
Desktop Support Technician III
- OnBrand24
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Savannah, GA
- POSITION OVERVIEW: IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and ...
- 4/21/2024 12:00:00 AM
Villas Maintenance Technician
- Marriott International, Inc
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Hilton Head Island, SC
- Additional Information Full-Time, Sign on Bonus: Up to $500 Job Number 24063876 Job Category Engineering & Facilities Lo...
- 4/12/2024 12:00:00 AM
About Hilton Head Island, South Carolina
Hilton Head Island, sometimes referred to as simply Hilton Head, is a Lowcountry resort town and barrier island in Beaufort County, South Carolina, United States. It is 20 miles (32 km) northeast of Savannah, Georgia, and 95 miles (153 km) southwest of Charleston. The island is named after Captain William Hilton, who in 1663 identified a headland near the entrance to Port Royal Sound, which mapmakers named "Hilton's Headland." The island features 12 miles (19 km) of beachfront on the Atlantic Ocean and is a popular vacation destination. In 2004, an estimated 2.25 million visitors pumped more t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$42,552 to $58,417
Hilton Head Island, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does an Applications Support Technician do?
Applications Support Technician in Clarksville, TN
As the Senior Application Support Technician, you will review hardware and software needs, perform software license administration, create forms, views, and reports from various databases, and serve as a liaison with vendors, Information Services Division, and/or the Regional Information System.
February 24, 2020
Applications Support Technician in Utica, NY
Create and maintain standard ICOMS Security groups in support of system wide automation tools.
February 14, 2020
Applications Support Technician in Wichita, KS
- Providing onsite internal support where required (Possible travel to other European territories and multiple locations in the UK may be required).
January 27, 2020