Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
First Line Support Analyst
A position exists for an experienced administrator to fill a First Line Support Analyst within the Customer Support Group.
The candidate must have a minimum of 3 years customer service and administration experience.
Responsibilities:
Skills Sought:
We are looking for outstanding individuals that posses the following essential skills:
The successful candidate will have the opportunity to learn about the technology used by the trading system products and gain exposure to IT Application Support.
Job Type: Full-time
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