Applications Systems Analyst jobs in Oakland, CA

The salary range for the EHR Applications Analyst  position at Center For Elders Independence is $ 82,638 - $ 123,968.  Salary based on the market for the EHR Application Analyst II position, as well as experience, skills, abilities and work history

• Provide Support as well as escalate issues to Lead EHR Analyst.  If further escalation is needed, work with EHR Lead Analyst and eClinicalWorks technical team. 
• Build/Assist with building custom templates and smart forms as specified by providers and prioritized by EHR committee
• Provide initial and ongoing EHR training for providers and clinical staff.  Assist with creating the training curriculum.
• Keep abreast of advancements in EHR, Health Information Exchange (HIE), and Clinical Software and technologies
• Provide clinical expertise and assist with project management for implementations, system upgrades and new technology rollouts
• Support and assist with maintaining all interfaces to the EHR such as Quest, SureScripts and others (ie Lab, Diagnostic Imaging, Rx, etx)
• Provide consultation and support for complex technology and clinic workflow issues and questions
• Perform user support and troubleshooting, drive timely resolution of complex issues to achieve minimal clinic operations disruption
• Ensure that appropriate security groups are maintained for clinical functions
• Provide support for Meaningful Use, HIPAA, Data Reporting and other regulatory requirements
• Training as requested and required
• Other duties as assigned pertaining to eClinicalWorks

• Bachelor’s degree in Technical, Business, or Healthcare; Computer Science, Information Systems, Healthcare Informatics, Business required
• Minimum 3 years of build experience on eClincalWorks or other EHR required
• Minimum 3 years of experience training clinical staff on eClinicalWorks or other EHR required
• Minimum  4 years of information technology experience in a clinic setting required
• Certification in current EHR technology, EPIC, eCW, Cerner, Allscripts, Siemens, GE Centricity etc.
• Licensed driver with access to reliable personal transportation

• Ability to teach and train across a broad spectrum of clinical and administrative staff
• Maintains confidentiality of patient data at all times by complying with HIPAA policies
• Strong interpersonal skills; ability to work with people with a variety of background and educational levels
• Ability to work independently and as part of a team
• Demonstrates knowledge of compliance issues within the clinic environment
• Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures
• Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds
• Proficiency with Microsoft Office applications including Outlook, Word, Excel and PowerPoint
• Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
• Strong written and verbal communication skills
• Good judgment, problem solving and decision-making skills

• While performing the duties of this job, this position is frequently required to do the following:
• Use standard office equipment and access, input, and retrieve information from a computer
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population
• Give and follow verbal and written instructions with attention to detail and accuracy
• Perform complex mental functions and basic arithmetic functions, interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information
• Coordinate multiple tasks simultaneously
• Travel to Bay Area locations for onsite training, visits, assessments as needed.