Position Purpose
The Fraud Operations Manager analyzes moderate to complex account activity utilizing various fraud tools to detect and prevent fraudulent activity. Identifies and escalates to the VP, Risk Management, any suspected, alleged or known internal and external fraud investigations against the Credit Union and its members. Reports directly to the VP, Risk Management and will be a member of the Risk Management Department. Conducts investigations as well as researching and identifying all possible avenues to recover funds and/or property obtained by such fraud, coordinating with appropriate law enforcement agencies to help identify and facilitate the prosecution of the person(s) perpetrating such fraud. Ensures compliance with established Credit Union policies and procedures, supporting the Compliance Management Program. Performs all duties in accordance with the Credit Union’s policies and procedures and all federal and U.S. state laws and regulations wherein the Credit Union operates.
Essential Functions and Basic Duties
Performance Measurements
Special Note: Fortera Federal Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Please be advised, visa sponsorship is not available for this position.
Required Skills/Abilities:
Physical Activities and Requirements
Finger Dexterity:
Talking:
Average Hearing:
Repetitive Motion:
Average Visual Abilities:
Physical Strength:
Working Conditions
None:
Mental Activities and Requirements
Reasoning Ability:
Mathematics Ability:
Language Ability:
Education/Certification:
Preferred Knowledge:
Experience Required:
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