Assistant Director of Career Services jobs in Cleveland, OH

Looking for a rewarding career with a purpose that makes a difference?

Come see why the Cleveland Plain Dealer has named Catholic Charities one of the top workplaces for 10 years in a row.

If you are a compassionate and dedicated person looking for an opportunity to make a difference in northeast Ohio, we encourage you to apply to be our Director of Employment and Training. Catholic Charities isn’t just an organization that provides help to those in need in our communities—it’s a place where employees are encouraged to live purpose driven lives, professionally and personally. Join our team as we provide help and create hope for those in need.

At Catholic Charities, we serve everyone, regardless of belief or background, and we employ qualified individuals who commit to our mission with the goal of transforming lives for the better.  One need not be Catholic to join our workforce nor to access our services.

Benefits:

• Health Insurance starting your first day
• Tuition Reimbursement
• 401k plan including employer match
• Competitive Time Off Benefits
• Career Planning and Development
• Intangibles such as flexibility, autonomy, supportive team environment, opportunities for growth and more!

Basic Function:

Perform a wide range of management activities in collaboration with and under the direction of the senior director, coordinate and direct operations and personnel so as to ensure efficient and fiscally sound operations; use independent judgment within the framework of established policies and objectives in decisions affecting site activities; make recommendations and assist in the formulation of program goals and objectives, practices, and plans. Supervise and train qualified and licensed direct service staff; network and serve as a liaison with community organizations relative to employment and training program objectives.  Collaborate with behavioral health programs to meet employment and training needs of clients.

Essential Functions:

• Ensure that the activities of this position and relevant program are consistent with the mission, vision and values of Catholic Charities.
• Plan, direct, examine, analyze and evaluate program and site operations and outcomes.
• Lead weekly team meetings to discuss program issues, referrals, safety issues, employment and training activities; assign and supervise client cases.
• Serve as a link between program and internal program directors as well as with organizational management.
• Facilitate client access to a continuum of care and community resources.
• Coordinate site activities with inter-related activities of other sites for optimum efficiency and economy.
• Implement the policies and procedures of the behavioral health treatment, in accordance with CARF, OhioMHAS, the justice system and other certification standards.
• Initiate and coordinate planning and operations affecting program(s); detail guidelines for strategic and operational planning; review results; evaluate procedures, practices and precedents; recommend policy/procedural changes.
• Prepare annual budget and participate in monthly financial meetings.
• Supervise preparation of required reports, records and statistics; prepare benchmark and outcome reports for funder and management review.
• Initiate personnel actions, such as recruitment, selection, transfers, promotions, and disciplinary or dismissal measures for full- or part-time professional, technical and support staff, in coordination with senior director.
• Resolve work and client grievances, or submit unsettled grievances to next in chain of supervision for action; prepare work schedules; assign or delegate responsibilities.
• Supervise employees of the employment and training team on the basis of prescribed procedures and policies; advise on procedures and handling of personnel problems; ensure policies and procedures are being followed; evaluate performance.
• Develop relationships with customers, businesses, community and civic organizations to promote goodwill and collaboration; maintain frequent contacts with peers and /or administrative related personnel in other agencies for client and agency related information for joint planning and action.
• Ensure staff adherence to best practice and established quality interventions for the treatment of clients.
• Provide leadership role in developing program funding proposals, implement awarded funding and oversee grant management.
• Perform other duties as necessary to accomplish goals and objectives.

Working Conditions and Physical Demands:

• Normal office environment;
• Travel throughout service area required;
• Frequent sitting, standing, walking;
• Occasional bending, climbing, reaching, navigating stairs;
• Reading, writing and finger dexterity to manage charts, assessments, forms, computer and client files required on a frequent basis;
• Tasks require visual perception and discrimination;
• Organizing and coordinating schedules;
• Analyzing and interpreting data;
• Communicating with the public;
• Frequent use of computer and telephone/cell phone.

Requirements:      

• Combination of experience and education normally represented by a Bachelor’s Degree in Social Work, Counseling, Human Services, Public Administration, Business.  Master’s degree in related field preferred.
• From five to seven years fiscal, administrative and supervisory experience required; experience in grant and fund solicitation preferred; experience in non-profit social service setting preferred.
• Must have five years of management experience in employment and training field or health and/or human services agency or private sector, and a working knowledge of client based services.
• Must be able to manage with respect and to form positive, productive working relationships.
• Must have knowledge in a variety of fields of service and problem areas, particularly in the areas of employment and training, mental health and addictions, pertinent to the operations of the program.
• Must have the ability to relate to a wide variety of persons, both professional, para-professional and volunteers, as well as organizations and systems, public and private.
• Strong assessment, treatment and case management skills.
• Must have the ability to manage a variety of concurrent activities.
• Must have excellent oral, written and interpersonal communication skills.
• Must have excellent leadership and organizational skills, strong detail oriented skills with the ability to supervise and work as part of a client, staff or organizational team which values diversity.
• Must understand and have demonstrated ability to maintain confidentiality.
• Willingness to work a flexible schedule which may include weekends and evenings as program need dictates.
• Willing to be available for crisis work and phone consultation 24/7 as needed.
• Good working knowledge of computers and Microsoft Office software; familiar with electronic client record systems and requirements and willing to run reports for management and supervisory oversight.
• Knowledge of and commitment to Catholic social teachings.
• Must have a valid Ohio’s Driver’s License and reliable means of transportation for local travel.

Final applicant is required to be fingerprinted to complete background check.

Catholic Charities is an equal opportunity employer.