Job Summary:
The Director of Information Technology will manage and direct the company’s information technology (IT) operations, ensuring the department provides efficient and effective technical support service.
Supervisory Responsibilities:
· Hires and trains IT staff.
· Schedules, organizes, and assigns projects to members of the IT team.
· Conducts performance evaluations that are timely and constructive.
· Handles discipline and termination of employees as needed and in accordance with company policy.
Duties/Responsibilities:
· Leads development and implementation processes for the organization’s IT systems and department.
· Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
· Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
· Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
· Oversees security of systems, networks, and enterprise information.
· Facilitates IT security audits or investigations.
· Develops and maintains relationships with external IT vendors and service providers.
· Coordinates multisite IT systems via enterprise resource planning (ERP).
· Performs other related duties as assigned.
Required Skills/Abilities:
· Excellent verbal and written communication skills.
· Proficient in latest technology for IT systems and management.
· Proficient in Microsoft Office Suite or related software.
· Excellent organizational skills and attention to detail.
· Excellent analytical and management skills.
· Excellent interpersonal skills.
· Through understanding of IT and practical applications to support the company’s goals.
Education and Experience:
· Bachelor’s degree in Computer Science required; master’s degree or MBA preferred.
· At least ten years of experience managing an IT department.
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
· Must be able to lift up to 15 pounds at times.
MRCOOL, LLC is an Equal Opportunity Employer.
Job Type: Full-time
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Work Location: In person
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