Assistant Restaurant Manager jobs in Florida

ABOUT US:

Unsubscribed is a new & very exciting women’s lifestyle brand rooted in three core values: socially conscious/ethically produced, honest/authentic and wellness/slowing down; we are about taking care of ourselves & taking care of the world. We are committed to a more thoughtful and socially-conscious supply chain; from production to materials to distribution & packaging, we strive to improve every day.

YOUR ROLE

The Assistant General Manager supports the General Manager in all daily operations of the store.  The Assistant General Manager is accountable for supporting the training and coaching of all store associates into a high performing team that achieves sales goals, meets merchandising brand standards and delivers operational excellence. The Assistant General Manager is expected to role model Unsubscribed values and Unsubscribed Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.

RESPONSIBILITIES:

Leadership

• Motivate and inspire the team by delivering a compelling vision and purpose which encompasses Unsubscribed Core values.
• Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors.
• Establish and communicate clear expectations and hold the store team and self-accountable for achieving all brand, performance and behavior standards.
• Build and support effective relationships with associates, peers and supervisor to effectively lead positive change.
• Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance.

Talent Management

• Recruit, hire, develop and retain a high performing associate team.
• Consistently assess and provide ongoing performance feedback on LOD skills, job accountabilities and Success Factors through real-time coaching
• Drive employee engagement by recognizing and rewarding employees for outstanding performance.
• Ensure that the store management team adheres to and enforces all employment practices and policies.
• Recognize and properly resolve customer and performance issues; communicate high priority issues to the General Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk.

• Help create and manage the execution of the store business plan to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology.
• Manage the controllable components of the P&L to achieve all store financial and expense targets.
• Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
• Train and develop team on business acumen to drive business performance.
• Lead the use of technology to enhance customer engagement and drive KPI results (BOSS, Store to Door, Social Media)
• Builds customer loyalty through in-store experience, utilization of social media and email capture.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.