Assistant Service Manager jobs in Lancaster, PA

Responsibilities:

• Development and retention of teammates
• Assign and schedule work duties to auto service staff according to individual skill level
• Serving all automotive service needs of customers
• Maintain compliance with quality standards
• Setting, confirming and preparing for appointments to expedite the customer's service experience
• Determining vehicle needs based on customer information, a vehicle walk-around and technician's multi-point inspection
• Producing repair orders for customers with full transparency including cost and time estimates
• Communicating frequently with Technicians and Parts Associates to ensure timely completion of work
• Gaining superior product knowledge to effectively help customers with service maintenance requirements and warranty information

Qualifications:

• Knowledge of automobiles / tires / parts
• Valid Drivers License
• Computer and Technology Skills (Including Tablets)
• Friendly and outgoing personality
• Good organization, time management and communication skills
• Professional, well-groomed personal appearance
• High Level of Motivation and Energy
• Automobile Service Consultant Certification a plus

Benefits:

- 7-5pm Monday-Friday ,

- 7-12pm Saturday

- 401k with matching

- Health care, Vision and Dental

- Paid vacation and holidays

- Uniforms provided

Job Type: Full-time

Competitive, Experience based wage schedule

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Work Days:

• Monday to Friday
• Weekends as needed

Experience:

• Customer Service: 1 year (Preferred)
• Retail Management: 1 year (Preferred)

Ability to Relocate:

• Ephrata, PA 17522: Relocate before starting work (Required)

Work Location: In person