Assoc. Professor - Medical Administration jobs in Augusta, GA

Duties

The Medical Assistant (MSA) position will serve and support the following areas: Operator Suite, Call Center, CSU, Mental Health, SCI, or Specialty Care areas. The MSA position can also serve as MSA for other areas such as Enrollment/Eligibility, Emergency Room, and Ward Administration.

The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, calling codes, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments at this level include, but not limited to: Scheduling, cancelling, re-scheduling patient appointments and/or consults; entering no-show information; monitoring appointment requests for multiple electronic resources; participates in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic, monitoring both inpatient and outpatient appointments in areas of responsibility; verifying and updating demographics and insurance information when patients check-in for appointments. Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patients eligibility status.

Performs other duties as assigned.

Work Schedule: 0000 - 0830, 1530 - 0000, and 0730 - 1600 to include holidays and weekends.
Virtual: This is not a virtual position
Position Title/Functional Statement #: Medical Support Assistant/F00692
Financial Disclosure Report: Not required
Relocation/Recruitment Incentive: Not Authorized

Requirements

Conditions of Employment

• You must be a U.S. citizen to apply for this job.
• Designated and/or random drug testing may be required.
• Selective Service Registration is required for males born after 12/31/1959.
• You maybe required to serve a probationary period.
• Subject to a background/security investigation.
• Must be proficient in written and spoken English.
• Selected applicants will be required to complete an online onboarding process.
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Department of Veterans Affairs Personnel.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  To apply for this position, you must provide a complete Application Package which includes:
  

  • Resume

  • CV or Resume (please ensure that you include the month and year for each period of employment. If Federal employment, also include the grade level of the position).

  • VA Form 10-2850c - Application for Associated Health Occupations. Available at https://www.va.gov/vaforms/medical/pdf/vha-10-2850c-fill.pdf . This is a required form and must be submitted. Applicants who fail to submit will be rated ineligible for consideration. Additionally, applicants who fail to provide a complete and detailed explanation in response to any question (28-37) in which your answer is "Yes" will also be rated ineligible for consideration. This response should be provided on a separate sheet of paper as instructed on the form.

  • Online Questionnaire.

  • Current VA or Federal Employee- Submit copy of latest (Non-Award) SF-50, Notification of Personnel Action. Applications will be rated ineligible if not submitted at time of application.

  • Copy of transcripts (unofficial are sufficient).

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • Performance Appraisal
  • Resume
  • SF-50/ Notification of Personnel Action

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on09/30/2024 to receive consideration. To preview the questionnaire click .https://apply.usastaffing.gov/ViewQuestionnaire/12292795

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

  • Click Submit My Answers to submit your application package.

  
  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  
  To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
  
  NOTE: Participation in the seasonal influenza and Coronavirus Disease 2019 (COVID-19) Vaccination programs are requirements for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the seasonal influenza program is a condition of employment. It is a requirement that all HCP receive the COVID-19 vaccination and annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption has been granted. HCP in violation of these directives may face disciplinary action up to and including removal from federal service.
  
  HCP for purposes of the influenza vaccination program are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
  
  HCP for purposes of the COVID-19 vaccination program are individuals who work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time, intermittent, fee basis employees who are expected to perform any or all of their work at these facilities. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. The COVID-19 vaccination program applies to health care personnel (HCP) appointed to positions listed in 38 U.S.C. § 7421(b), with the exception of health professions trainees. Those positions include physicians, dentists, podiatrists, chiropractors, optometrists, registered nurses, physician assistants, and expanded-function dental auxiliaries.
  
  As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.

  Agency contact information

  Rachel Stokes

  Phone

  858-642-1543

  Email

  Rachel.Stokes1@va.gov

  Address

  Charlie Norwood VA Medical Center
  One Freedom Way
  Augusta, GA 30901
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
  
  You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

VETERANS PREFERENCE IS WAIVED FOR THIS OCCUPATIONAL SERIES IAW Office of the Chief Human Capital Officer (OCHCO) BULLETIN "FY24 Staffing Shortage Determinations" dated: 10/3/2023. Areas of Consideration are as follows: 1. Current permanent VA employees of the Facility and its outlying Clinics. 2. Current permanent VA employees of other facilities.. 3. Current permanent Federal employees of Other Federal Agencies. 4. Public / US Citizens.