Associate Admissions Director jobs in Fresno, CA

Company Description

Building on the legacy and vision of our Founders, the California Armenian Home, as a progressively lead non-profit community, is committed to provide a One-of-a-Kind, people-centered, planned senior community to serve all levels of senior living with extraordinary lifestyle experiences, compassionate care, and gracious hospitality.

Employee Values:

• Always put people first.
• Provide warm hospitality and heartfelt compassionate care.
• Family, celebration, tradition, good food & good people.
• Inclusive culture based on integrity, humility, and compassion.
• Serving our residents and one another with respect.
• Commitment to lifelong learning and enrichment.
• A wonderful place to call home.
• Environment of teamwork and trust for employees.

Our leadership extends beyond business goals and business results. It focuses on our Mission and Values, to guide our resident experience and our employee culture.

Admissions; Job Summary Introduction

The Admissions team of The Vineyards | California Armenian Home creates unforgettable long-term care experiences for our diverse senior population. Here you can use your skills in our fast-paced environment, in areas that range from leadership roles, culinary experiences, to lifestyle programs, and everything in between. No matter your role, you will help to provide a one-of-a-kind experience for our residents, guests, and staff.

Job Description

Position Summary: Admits patients to healthcare programs and facilities by maintaining admission guidelines; marketing programs; obtaining applicant information; screening applicants; completing admissions process; resolving patient dissatisfactions.

Qualifications: Must be able to speak, read, write and understand English. Must have knowledge and understanding of admission procedures and insurance requirements. Must be able to work after hours and weekends.

Education: High School, some college preferred.
Licenses/Certifications: None Required

Experience Required: Skilled nursing admitting experience preferred. Will consider experience in other areas of health care billing.

Essential Duties and Responsibilities:

• Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies and procedures.
• Markets programs and facilities by preparing and providing informational brochures; writing and placing advertisements; answering questions; conducting tours.
• Obtains applicant information by requesting completed applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria.
• Screens patients by comparing patient's condition to admission criteria; evaluating and accepting or rejecting patients; referring patients and family to other programs and institutions.
• Admits patients by completing admission and financial responsibility forms; coordinating and arranging physical, social, emotional, and support service requirements, including transportation.
• Resolves patient/family dissatisfactions by investigating concerns; recommending changes in service policies and procedures.
• Prepares admissions reports by collecting, analyzing, and summarizing data and trends.
• Keeps patients safe by following safety policies, procedures, and regulations.
• Protects an organization's reputation by keeping information confidential.
• Keeps equipment operating by following operating instructions; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
• Enhances organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Any other duties as assigned by the supervisor.

Knowledge/Skills/Abilities:

• Knowledge of all insurance requirements and verification
• Ability to multi-task
• Ability to communicate effectively with all departments regarding admission issues and with
  Family members and residents.
• Teamwork, People Skills, Documentation Skills, PC Proficiency, Organization, Bedside Manner, Creating a Safe, Effective Environment.

Benefits

• Medical, Dental & Vision
• Company Sponsored Life Insurance
• 401k Retirement Savings (Eligibility after the completion of 3 months)
• Health & Wellness Program
• Paid Time Off (PTO)
• Accrued Sick Pay
• Paid Holidays
• Direct Deposit
• 24/7 monitored guard house for an extra layer of security