Associate Food Services Director - Higher Ed. manages one or several areas of institutional food service and resources. Implements and maintains food service policies in dining halls. Being an Associate Food Services Director - Higher Ed. coordinates work schedules to ensure appropriate staffing levels and may be responsible for purchasing supplies. May also plan and coordinate special theme events. Additionally, Associate Food Services Director - Higher Ed. may require a bachelor's degree. Typically reports to a food service director. The Associate Food Services Director - Higher Ed. manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Associate Food Services Director - Higher Ed. typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
YOUR NEW CAREER AWAITS WITH US! BE A PART OF A DYNAMIC TEAM BY JOINING HOTEL BLACKHAWK AND THE CURRENT IOWA; TWO OF THE MOST MAGNIFICENT MARRIOTT AUTOGRAPH HOTELS LOCATED IN DOWNTOWN DAVENPORT IOWA ON THE BEAUTIFL MISSISSIPPI RIVER. WE ARE LOOKING FOR A FOOD AND BEVERAGE DIRECTOR THAT BELIEVES IN DRIVING WITH PASSION, PERSEVERANCE AND HUMILITY! BOTH OF OUR HOTELS ARE EXACTLY LIKE NOTHING ELSE WHERE YOU WILL FIND MID-WEST UNEXPECTED HOSPITALITY!
The Director of Food and Beverage manages the daily operations of the restaurant and banquets, maintaining established quality and service standards, maximizing profits, controlling expenses, and ensuring sanitation, safety and food quality. The Director of Food and Beverage is responsible for ensuring the smooth operation of the dining room and banquet functions by directing the activity of staff, facilitates the prompt and accurate seating and service of all guests.
What you will be doing:
-Manage the staffing, training and day-to-day activities of the banquets, restaurant and bar staff. Ensure that staff is scheduled based on forecasted business.
-Assist the Executive Chef in monitoring the presentation of food product and reviews any areas of concern raised by guests or staff.
-Work closely with the Catering Sales Manager to ensure a smooth execution of events and banquets.
-Work in support of team goals and measures effectiveness through the Food & Beverage profit and service performance of the hotel. Ensuring that all goals are geared toward exceeding guest expectations.
-Responsible for the selection, training and development of the personnel within the department, planning, assigning and directing work, appraising performance, rewarding and disciplining employees; safety, addressing complaints and resolving problems
-Implement and manage all compliance programs to ensure compliance with the SOPs to include safety and sanitary regulations, all federal, state and local & brand if applicable regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
-Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations and follow branding guidelines. Analyze market trends and implement strategies to improve patronage.
-Develop, recommend, implement, and manage the department’s annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations
-Monitor and follow up on all Food and Beverage cash overages and shortages.
-Review F&B staff’s worked hours for payroll and submit to payroll timely.
-Prepare employee shift schedule according to the business forecast, payroll budget guidelines and productivity requirements.
-Ensure all food and beverage costs are maintained to meet budget and are closely monitored at all times.
Requirements:
-At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
-Must be proficient in Windows operating systems, company approved spreadsheets, and word processing.
-Supervisory experience is a must!
-Must be able to speak, read, write and understand the primary language(s) used in the workplace.
-Ability to create marketing strategies and promotional menu items with Chef to increase business volumes.
-Must be able to stand for most of the shift. Length of time of these tasks may vary from day to day and task to task.
-Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA and NLRA.
-TIPS certified is strongly preferred. (or obtained within 90 days of employment)
-ServSafe, CPR, and/or First Aid certification is preferred
Education:
Experience:
Job Type: Full-time
Full benefit package after 90 days to include health benefits, accrued PTO, holiday pay, company paid life insurance, supplemental insurances, travel discounts, meal discounts and more.
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