Associate Housing Director assists in all aspects of on-campus housing for students. Assigns residence hall managers to each dormitory. Being an Associate Housing Director reviews and updates of all housing policies to ensure the safety of residents. May also help maintain an off-campus housing program. Additionally, Associate Housing Director typically requires a bachelor's degree. Typically reports to a Housing Director. The Associate Housing Director supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Associate Housing Director typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Responsibilities:
- Greet and assist prospective tenants in a professional and friendly manner
- Conduct property tours and showcase available units to potential renters
- Provide detailed information about the property, amenities, and lease terms
- Respond to inquiries via phone, email, and in-person regarding leasing information
- Process rental applications, including background checks and credit screenings
- Prepare lease agreements and ensure all necessary paperwork is completed accurately
- Coordinate move-in and move-out processes, including inspections and key exchanges
- Maintain organized files and documentation related to leasing activities
- Assist with administrative tasks such as filing, data entry, and record keeping
Requirements:
- Previous experience in a leasing or customer service role preferred
- Strong communication skills with excellent phone etiquette
- Ability to negotiate lease terms and handle objections effectively
- Knowledge of property management software or CMMS (Computerized Maintenance Management System)
- Familiarity with lease contracts and legal requirements for renting properties
- Detail-oriented with strong organizational skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Customer relationship management skills to build rapport with prospective tenants
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
Schedule:
Experience:
Work Location: In person
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