Associate Housing Director jobs in Lansing, MI

Responsibilities:
- Greet and assist prospective tenants in a professional and friendly manner
- Conduct property tours and showcase available units to potential renters
- Provide detailed information about the property, amenities, and lease terms
- Respond to inquiries via phone, email, and in-person regarding leasing information
- Process rental applications, including background checks and credit screenings
- Prepare lease agreements and ensure all necessary paperwork is completed accurately
- Coordinate move-in and move-out processes, including inspections and key exchanges
- Maintain organized files and documentation related to leasing activities
- Assist with administrative tasks such as filing, data entry, and record keeping

Requirements:
- Previous experience in a leasing or customer service role preferred
- Strong communication skills with excellent phone etiquette
- Ability to negotiate lease terms and handle objections effectively
- Knowledge of property management software or CMMS (Computerized Maintenance Management System)
- Familiarity with lease contracts and legal requirements for renting properties
- Detail-oriented with strong organizational skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Customer relationship management skills to build rapport with prospective tenants

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Leasing: 1 year (Required)

Work Location: In person