ATM Manager (Service & Operations) jobs in Santa Cruz, CA

ATM Manager (Service & Operations) is responsible for managing and maintaining efficient ATM operational processes. Accountable for service quality, network marketing, and scheduling cash balancing and replenishing services. Being an ATM Manager (Service & Operations) responds to and resolves customer issues. Manages projects to increase usage, reduce operating costs, and decrease fraud and risk exposure. Additionally, ATM Manager (Service & Operations) coordinates repairs and upgrades with vendors or service providers. Requires a bachelor's degree. Typically reports to a director. The ATM Manager (Service & Operations) manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an ATM Manager (Service & Operations) typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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ATM Service Technician
  • Cook Solutions Group
  • Santa Cruz, CA FULL_TIME
  • Cook Solutions Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time ATM Service Technician with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture. Responsibilities include, but are not limited to, providing second line maintenance for ATM banking products with an emphasis on Hardware and Software problem diagnosis.

    Location: Monterey/Santa Cruz, CA Area

    Pay: $25 - $30 hour DOE and Certifications

    What you’ll do:
    1.Performs basic installation on ATM products (multiple manufacturers).
    2.Performs some minor maintenance on ATMs (e.g. replacing light bulbs, card reader belts, air filters, etc.).
    3.Prioritizes and plans service calls.
    4.Contacts customer with the estimated time of arrival.
    5.Escalates problems when appropriate.
    6.Reassigns calls when appropriate.
    7.Accurately reports service data.
    8.Interacts in a professional manner with customers and co-workers to foster positive relationships.
    9.Supports service technicians in performing preventative maintenance inspections on conventional products.
    10.Maintains effective communication with Business Management Team and Service Technician Team members.
    11.Provides maintenance on ATM banking products (e.g. problem diagnosis, component level repair, application reload, preventative maintenance, documentation and planning/maintaining spare parts levels.
    12.Develops a working knowledge of all operating standards, practices, and procedures.
    13.Completes equipment cleanings as specified in service agreement.
    14.Technicians may come in contact with cash in some incidents of maintenace of machines.

    What you bring:
    • High School Diploma or GED equivalent.
    • 2-5 years related experience and/or training; or equivalent combination of education and experience.
    • NCR Certification is a plus.
    • Customer service experience is a plus.
    • Willing to train on security equipment.
    • Valid driver's license and clean driving record.
    • The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 100 pounds and regularly lift and/or move up to 50 pounds.

    Benefits

    Cook Solutions Group (CSG) provides our employees with the most comprehensive benefits program to enhance their quality of life. CSG employees enjoy competitive salaries; no-cost medical and dental coverage for employees and covers 50% of the premiums for any dependents, a 401(k)-retirement match; Paid Time Off (PTO); 7 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more!

    Why work at Cook Solutions Group?

    We know our employees are what make our business succeed. That’s why we’ve cultivated a casual, upbeat environment that enhances productivity, satisfaction, and retention. We strive to provide the best, most equitable and cost-effective benefits for employees. New employees become eligible for benefits on the first of the month following the 60-day day waiting period who work a minimum of 30 hours per week.

    Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program.

    We offer employees opportunities to have fun and build camaraderie. We hold multiple company events each year, including our annual Company Picnic and Annual Party.

    Equal Opportunity

    Cook Solutions Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

  • 22 Days Ago

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Service Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Watsonville, CA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 1 Month Ago

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ATM Service Technician - Monterey/Santa Cruz, CA
  • Cook Solutions Group Inc
  • Santa Cruz, CA FULL_TIME
  • Cook Solutions Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time ATM Service Technician with excellent customer service, communication, and time management skills, a profes...
  • 23 Days Ago

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Store Manager CA - 007110
  • TX06 Bridgestone Retail Operations, LLC.
  • Watsonville, CA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 1 Month Ago

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Operations Manager
  • The Monica Lussier Group
  • Santa Cruz, CA FULL_TIME
  • The Monica Lussier Group We are seeking a dynamic and highly organized individual to join our team as a Part-Time Operations Manager for our real estate group. As an Operations Manager, you will play ...
  • 25 Days Ago

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OPERATIONS ASSISTANT MANAGER
  • Dollar Tree
  • Santa Cruz, CA FULL_TIME
  • Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.We offer generous benefits, flexible work schedules an...
  • 16 Days Ago

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0 ATM Manager (Service & Operations) jobs found in Santa Cruz, CA area

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Operations Manager
  • GAT Airline Ground Support
  • San Jose, CA
  • GAT Airline Ground Support, a fast-growing airline service company, is actively seeking experienced Senior Manager. If y...
  • 4/18/2024 12:00:00 AM

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Operations Manager
  • Petco Animal Supplies Inc
  • Los Gatos, CA
  • Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an e...
  • 4/18/2024 12:00:00 AM

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Operations Manager
  • Haus
  • Mountain View, CA
  • About Haus Haus is a first of its kind decision science platform for the new digital privacy paradigm where data sharing...
  • 4/18/2024 12:00:00 AM

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Operations Manager
  • Petco Animal Supplies Inc
  • San Jose, CA
  • Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an e...
  • 4/18/2024 12:00:00 AM

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Operations Manager
  • Michaels Stores, Inc.
  • San Mateo, CA
  • Store - BAY-SAN MATEO, CA For nearly 50 years, Michaels has been the destination where Makers get inspired, learn, shop,...
  • 4/18/2024 12:00:00 AM

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Operations Manager
  • eTeam
  • Cupertino, CA
  • Title: Operations Program Management (OPM) Location: Cupertino, CA, 95014 (Hybrid) Duration: 1 Year Contract Job Descrip...
  • 4/17/2024 12:00:00 AM

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Operations Manager
  • Ultimate Staffing
  • San Mateo, CA
  • Ultimate Staffing is looking for an Operations Manager to support our client in San Mateo, CA. This is a direct hire rol...
  • 4/17/2024 12:00:00 AM

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IT Operations Manager
  • Samsung SDS America
  • Mountain View, CA
  • Samsung SDS America is looking for a highly accomplished and results-driven IT Operations Manager to lead a dynamic team...
  • 4/17/2024 12:00:00 AM

Santa Cruz (/ˈsæntə ˈkruːz/, Spanish: Holy Cross) is the county seat and largest city of Santa Cruz County, California. As of 2013 the U.S. Census Bureau estimated Santa Cruz's population at 62,864. Situated on the northern edge of Monterey Bay, about 32 mi (51 km) south of San Jose and 75 mi (120 km) south of San Francisco, the city is part of the 12-county San Jose-San Francisco-Oakland Combined Statistical Area. Santa Cruz is known for its moderate climate, natural environment, coastline, redwood forests, alternative community lifestyles, and socially liberal leanings. It is also home to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for ATM Manager (Service & Operations) jobs
$101,951 to $138,568
Santa Cruz, California area prices
were up 2.5% from a year ago

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