Schedule training as necessary to properly repair and service vehicles.
November 18, 2022
Follow up on each repair and keep customers informed of progress.
December 07, 2022
Provide accurate estimates of repair/maintenance costs.
February 09, 2023
Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc.
February 11, 2023
Maintains reporting systems required by general management and the factory.
March 05, 2023
Develop and monitor budgets for the service department and keep dealership management informed of variances.
March 09, 2023
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
March 17, 2023
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys.
April 12, 2023
Prepares and administers an annual operating budget for the service department.
April 17, 2023
Handle customer complaints tactfully, promptly, and with concern for the customer.
April 26, 2023