Banking Center Manager jobs in Owensboro, KY

Duties and responsibilities include but are not limited to:   

• Participate in the Digital Banking phone chat and email contact rotation while providing exceptional service to members.  
• Perform online and mobile banking duties for both the consumer and business banking platform.  
• Monitor, perform daily tasks, and assist members with various electronic services including but not limited to:   
  • Popmoney and External Transfers  
  • Remote Deposit Capture  
  • Money Management  
  • EStatements  
  • Online Account Opening  
  • Purchase Rewards  
  • Apple Pay/Samsung Pay  
  • Online Payment Service   
• Serve as back up to the Contact Call Center rotation and answer general account questions.  
• Assist members with questions or problems concerning ATM, debit, credit, and Reloadable Cards.  
• Provide information related to field of membership requirements as well as the types of LFCU accounts and the benefits of each.  
• Gain an understanding of possible scams and fraudulent activity and use that knowledge to prevent fraud.  
• Balance loan payments made by check, and debit card at the end of each night.  

• Incentive opportunities 
• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.