Banking & Commercial Loan Processing Manager assists in the management of the loan processing operations team that originates, processes, and closes various types of loans. Implements processes and procedures to maintain accuracy and completeness of required documentation. Being a Banking & Commercial Loan Processing Manager monitors achievement of operating performance metrics and standards for speed, quality, and customer service. Develops solutions to resolve operational issues. Additionally, Banking & Commercial Loan Processing Manager oversees the preparation of reporting for internal departments and external agencies. Coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. May require a bachelor's degree. Typically reports to a manager. The Banking & Commercial Loan Processing Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Banking & Commercial Loan Processing Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We work to make a positive difference in the lives of the people we serve and help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.
We invest in people and their careers. Our competitive employee benefits include healthcare, a fully paid pension plan and 401(k) matching contributions, and professional development and tuition reimbursement.
Thank you for your interest in joining the Nusenda team!
We are currently seeking a Commercial Loan Processor to join our Business Services Operations team. You will work directly with the Business Services Officers and commercial lending clients to provide excellent member service in the business loan closing process and on-going record keeping process. You will provide on-going, complex administrative support for business members, and for providing general support and assistance to BSOs. You are assigned tasks are generally complex in nature requiring broad experience, member services skills, ability to work independently and make decisions, and general knowledge of CU’s lending policies and practices.
To thrive in this role, you should have three to five years of similar or related experience and an Associates Degree in Business Administration or related field or equivalent professional experience. This position is one part administration and one part internal customer service. This might be the role for you if you enjoy work requiring organizational skills, multitasking, interpersonal skills, and teamwork.
Key Skills and Experience:
Prior experience with commercial loan clients and business banking services which may involve NCUA regulations and generally accepted commercial lending practices.
Must be familiar with Laser Pro documentation; understand real estate title insurance/binders.
Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information, and handle problem resolution.
Represent the organization professionally in conduct and personal appearance.
Effectively communicate with internal and external customers appropriately via in person, email etc.
Self-starter who works well independently and in a team environment.
Ability to work with legal documents and identify/interpret data as needed.
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