Banking Operations Director jobs in Phoenix, AZ

About this role:

Wells Fargo is seeking a Product Management Director to join the Consumer and Business Deposits team as part of Consumer, Small & Business Banking. This role will develop segment based product value propositions, experiences, and go-to market strategies that drive customer balance growth with high customer satisfaction.

Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Develop and execute strategic plans for financial products targeting Consumer segments
• Conduct market research to identify opportunities, trends and competitive landscape within the defined segment. This includes analysis of customer data.
• Strong collaboration with agile product managers to define product features, benefits to ensure products are designed to meet customers' needs
• Establish and maintain strong relationships with key stakeholders
• Monitor regulatory changes and ensure product offerings comply with financial industry regulations
• Lead teams by making strategic decisions to resolve highly complex, unique, and critical product line issues to meet deliverables
• Drive the development of customer and/or market insights to influence segment product strategy
• Develop and guide a culture of talent development to meet business objectives and organizational goals.
• Align all product strategy and implementation with Risk and Control guidelines to ensure compliant delivery.

Required Qualifications:

• 8 years of Product Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4 years of Management experience

Desired Qualifications:

• 8 years' experience in product development and product management.
• Demonstrated expertise building transformational strategies and being able to deliver at scale in a highly regulated environment
• Experience developing and or managing Consumer, Affluent and Emerging Affluent Deposit products in large scale organizations
• Experience navigating a large complex matrixed organization
• Expertise, experience, and deep understanding of Consumer Banking
• Proven effectiveness in working with and influencing all levels of management across multiple areas within the line of business, and across the Enterprise
• Demonstrated ability to influence without direct authority, create and manage (while achieving results) large-scale change, and influence people at all levels of the organization
• Strong relationship management and proven leadership skills, with solid conflict management, negotiation, and organizational effectiveness techniques
• Exceptional risk management and compliance knowledge and skills

Job Expectations:

• Ability to travel up to 10%
• This position offers a hybrid work schedule

Posting Location(s):

• NC-Charlotte: 401 S Tryon St
• OH-Columbus: 325 John H McConnell Blvd
• MN-Minneapolis: 550 S 4th St
• AZ-Phoenix: 11601 N Black Canyon Hwy
• AZ-Chandler: 2700 S Price Road

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date.

Posting End Date:
19 Feb 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.