The Banquet Captain serves food and beverages to banquet guests. Oversees banquet servers. Being a Banquet Captain ensures guest satisfaction. May take food and beverage orders when there are not enough servers present. In addition, Banquet Captain may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Banquet Captain supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Banquet Captain typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
BASIC PURPOSE: Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe, accident-free manner.
ESSENTIAL FUNCTIONS:
1. Check server and houseperson BEOs to ensure that all information is accurate.
2. Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.
3. Make contact with group representatives. Explain how to make contact if needed throughout the function.
4. Communicate all BEO changes to catering office and affected departments.
5. Coordinate with banquet staff set-ups, changes and time schedules for all functions.
6. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
7. Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
8. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
9. Recap all banquet checks at end of day and turn in to Night Audit.
NON-ESSENTIAL FUNCTIONS:
1. Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.
2. Know and use "Suggestive Selling" techniques.
Knowledge and Skills:
Education: High school education or equivalent
Experience: Two years of hotel banquet food/beverage service
Skills and Abilities: Able to read, speak, and write English, able to lift, push, carry 20-30 lbs, able to process paperwork
No. of employees supervised: Ten to thirty employees
Travel required: Local travel for outside catering functions
Hours Required: Flexible; scheduled days and times may vary based on need
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
Shift:
Application Question(s):
Work Location: In person
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