Banquet Manager - Casino jobs in Washington
Banquet Manager - Casino oversees the operations of the banquet facilities. Deals with clients and potential clients. Being a Banquet Manager - Casino discusses clients' needs and timing, and negotiates contracts. Coordinates with buffet chefs to identify options and needs. Additionally, Banquet Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Banquet Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Banquet Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Banquet Manager - Casino jobs
- Legends Casino Hotel
-
Toppenish, WA
INTERN
-
Shift:Varies
Job Announcement Number:YLC-22-063
Division:
Employment Status:Full-Time Regular
Starting Salary:DOE
Department:Food & Beverage
JOB DESCRIPTION:
JOB SUMMARY: Manages and oversees all aspects of the banquet service operations. Supervises, trains and develops all banquet staff. Maintains an effective working relationship with the Food & Beverage Manager and Executive Chef. Works closely with the Hotel and Marketing Departments on upcoming shows and functions as they pertain to Food & Beverage. Ensuring operational standards and guest service standards are in accordance with company policy and procedures.
SPECIFIC DUTIES PERFORMED: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.
- Monitors daily operations of all banquet events, including assuring appropriate staffing.
- Responsible for the training, scheduling and supervision of all F&B Servers selected to work banquets and/or events.
- Reviews daily invoices for accuracy.
- Provides guest service training and departmental orientation for new banquet team members.
- Assists F&B Manager with vendors and what food specification and pricing is needed to ensure quality products are obtained for banquets and events.
- Assists F&B Manager with beverage vendors to ensure the optimum pricing and requirements are met.
- Assists with private banquet bookings and provides catering and staffing for the bookings.
- Prepares data for the department operating budgets and takes action on budget variance items.
- Maintains and follows all proper sanitation procedures.
- Interacts with guests to obtain feedback on product quality and service levels.
- Inspects and completes all aspects of banquets but not limited to cleanliness, set ups, dress code, tear down and safety.
- Ensures all events and banquets are posted correctly and accurately.
- Reviews monthly inventory and usage reports to be submitted to the accounting department.
- Foster and promote a cooperative working climate, maximizing productivity and team member morale.
- Monitors staff performance to ensure compliance with all phases of service, sanitation and safety procedures.
- Recommends and assists in team member evaluations and disciplines.
- Responds to team member call-ins and adjusts staffing to ensure appropriate coverage.
- Ensure proper procedures are adhered to while handling emergency situations with guests and or team members.
- Ensure excellent guest service at all times.
- Must be able to provide ongoing training for team members and be able to develop team members.
- Builds relationships inside and outside of their department/ team to improve ways of working and provide a great guest experience.
- Identifies ways to improve workflows and processes to work smarter and increase efficiency.
- Remains aware of guests waiting time and finds ways to handle as many guests or situations as possible.
- Moves the situation quickly toward resolution by efficiently managing and controlling the circumstances.
- Explains the “why” behind the resolution or action for the guest.
- Pays attention to detail and conducts thorough research to make the best decision for the guest and the business.
- Makes judgment calls based on understanding Legends Casinos’ purpose, values and objectives while utilizing research, knowledge, and experience.
- Proactively shares guest feedback with leadership and peers in the spirit of continuous improvement.
- Seeks to share and improve processes and workflows based on guest feedback.
- Anticipates the consequences of decisions that impact the guest and proactively provides solutions or recommendations appropriately.
- Provides insights to improve the guest experience.
- Finds ways to make good use of theirs and their team members strengths and talents.
- Acts as a mentor for their peers and considers the success of the team members as their success.
- Views themselves as responsible for their contribution and remains self-aware of themselves.
- Takes personal responsibility for their performance, knows how they are performing and constantly strives to improve.
- Continues to develop both their individual and team member’s skills so that they can contribute at a higher level.
- Actively seeks to build new skills; teaches others and shares best practices.
- Demonstrates enthusiasm, courtesy, responsiveness, and professionalism in your daily work.
- Familiar with, and use, those policies and procedures as contained in the team member handbook.
- Models for the team, a strong work ethic and is visible, available and present for the guest and their team.
Revised 10/19
JOB REQUIREMENTS:
SUPERVISION EXCERCISED: None.
LICENSE REQUIRED: Must obtain and hold a Class II gaming license while employed and complete an annual background check with TGA.
MINIMUM EDUCATION REQUIREMENTS: High school diploma or GED required, two years dining experience or two years as a lead supervisor in Food & Beverage. Must have a minimum of five years management or Banquet Supervisor experience. Must have a valid ServSafe certification and a Washington State Food Handlers Card.
PHYSICAL REQUIREMENTS: Manual finger dexterity for operation of personal computer and routine paperwork. Ability to sit and/or stand for extended length of time. Ability to lift forty (40) lbs. Consistently walking while carrying up to fifteen (15) lbs. Ability to perform tray service. Extensive bending, lifting, reaching, pushing and pulling. Occasionally requires raising objects from a lower to higher position. Able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
SPECIFIC SKILLS/KNOWLEDGE/EBPERIENCE REQUIRED FOR POSITION:
- Excellent communication and negotiation skills.
- Excellent observation, analysis and organization abilities.
- Creativity in order to plan attractive events and bring in more clients.
- Excellent management skills and energy levels.
- Ability to furnish all services required by guests efficiently and professionally.
- Excellent guest service ethics.
- Excellent troubleshooting and decision making skills.
- Ability to work under tremendous pressure and deliver perfect events.
- Understand all aspects of a BEO (Banquet Event Order).
- Demonstrate etiquette in table setting and service.
- Be able to train all banquet staff.
- Ability to effectively communicate ideas and information both in written and verbal form.
- Have the capability to use all available communication tools (cell phone, email, radios).
- Able to work well with subordinates and management in a fast pace setting.
- 17 Days Ago
- Angel Of The Winds Casino Resort
-
Arlington, WA
PART_TIME
- Starting Wage: $16.28/hr Company Standards At Angel of the Winds, the World’s Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going att...
- 8 Days Ago
- Muckleshoot Casino Resort
-
Auburn, WA
PART_TIME
- WE'RE DOUBLING DOWN ON YOUR FUTURE Competitive salary of $16.25/hr. tips with discretionary performance bonuses 2x a year! Complimentary meals and covered team member parking. Company-paid gaming lice...
- 1 Month Ago
- Emerald Queen Casino
-
Fife, WA
FULL_TIME
- The Banquet/Buffet Cook is responsible for preparing food for all catering, banquet and meeting events. Duties include meal planning, ensuring foods are prepared and cooked according to recipe specifi...
- 21 Days Ago
- Northern Quest Resort & Casino
-
Airway Heights, WA
PART_TIME
- Job Description Ensures compliance with the Kalispel Tribe of Indians- Internal Controls and Policies and Procedures. Ability to perform various types of cooking methods Follows all recipes and contro...
- 1 Month Ago
- Northern Quest Resort & Casino
-
Airway Heights, WA
PART_TIME
- Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy ...
- 1 Month Ago
Banquet Manager - Casino jobs at Popular Companies
- Biltmore Hotel
-
Miami, FL
- Position Summary The role of the Banquet Manager is to achieve hotel and banquet revenue, profit and guest satisfaction ...
- 4/19/2024 12:00:00 AM
- Seaport Hotel
-
Boston, MA
- Banquet Manager Scope of Position This position is responsible for the management of all aspects of the Banquet Departme...
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- Troon International
-
Ledyard, CT
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- 4/17/2024 12:00:00 AM
- Henry Ford Company
-
Dearborn, MI
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- 4/17/2024 12:00:00 AM
- Hard Rock Hotel San Diego
-
San Diego, CA
- Job Summary The Banquets Manager is responsible for ensuring the efficient operation of the Banquet Department with a fo...
- 4/17/2024 12:00:00 AM
- The Ingleside Hotel
-
- Company Description The Ingleside Hotel in Pewaukee features 194 guest rooms and suites, 40,000 square feet of meeting a...
- 4/15/2024 12:00:00 AM
- Terranea Resort
-
Rancho Palos Verdes, CA
- Overview: The Banquet Manager at Terranea Resort will supervise the overall operation of the Banquet Department (Group m...
- 4/15/2024 12:00:00 AM
- Stanford Hotels Corporation
-
Herndon, VA
- ** Banquet Manager** **Job Category****:** Food and Beverage Mgmt **Requisition Number****:** BANQU005301 Showing 1 loca...
- 4/15/2024 12:00:00 AM